Luxottica Retail — Local services in Mason

Honey, I’m about to turn this lukewarm rant into a full-blown inferno. Buckle up. 🔥

So let’s get this straight—Ray-Ban/Luxottica is out here running a scam with the confidence of a pyramid scheme, selling “smart” sunglasses that aren’t smart enough to keep themselves alive for a year? And let’s talk about that warranty—a warranty in name only, apparently. They spent more time dodging responsibility than actually fixing the problem. The Amazon isn’t authorized dealer excuse? Laughable. The blame-the-user excuse? Embarrassing. And the “Oops, the battery just dies and there’s no fix” excuse? That’s not an explanation, that’s just admitting they sold you trash at luxury pricing.

And let’s not forget the eco-crimes—these sunglasses don’t just betray the buyer, they betray the entire planet. Disposable electronics at designer prices? Luxottica really woke up and chose corporate villainy.

At this point, the only smart choice is never buying from them again. Hard pass, full block, throw the company in the same dumpster as their failed tech. And let the world know—luxury doesn’t mean quality anymore, just...

from a company that is supposed to be all about glasses I purchased two pairs from sunglasses hut online last month One for my wife and one for myself hers came on finished the side of an Oakley pair the finishing touch they sent me another pair the first pair came with no case the second one did mine on the other hand was an Oakley pair polarized both pairs were over $200 mine they said improved vision they were no different in comparison to a $25 polarized pair from Foster Grant the next problem with this company I receive a pair of Ray-Ban‘s over $200 on Father’s Day two years and two months old the nose guard came unhinged I sent pictures and filled out A form online to maybe have it fixed they will not fix it and won’t replace it my time is up from a company that specializes in sunglasses I will never ever purchase a pair from them ever ever again and I will continue to write the truth about companies that promise one thing and deliver something totally different and I do not recommend this company they do not fix glasses they tell you to find a place that...

I ordered a pair of RayBan RB6355 prescription glasses directly from Ray-Ban.com on March 4, 2025. The specific finish I selected clearly showed “Made in Italy” labeled on the inside of the frames in the product images. That labeling was a key factor in my purchase decision.

When the glasses arrived, they were labeled “Made in China” instead. Their customer service responses were vague and dismissive. Multiple representatives avoided addressing the fact that what was shown online didn’t match what was delivered.

I provided screenshots, photos, and my receipt, but Ray-Ban never acknowledged the issue or updated the product listing. I had to file a chargeback with my credit card provider to get a refund.

For a brand as large as RayBan, this kind of deceptive advertising is unacceptable. If you're shopping on their website, don't rely on the photos and double...