I have purchased several items from here and have enjoyed them, but when I took my wedding ring in to see about repairs to it and possibly trading in I was told I would probably get a call back that day. Two weeks later still no call. I went in to see what was going on and the lady said she would pull it out so the owner could work on it next. Really? It went from I could get a call that day to 2 weeks and it hasn't even been looked at? I finally get a call a few days later. Didn't get all the info I wanted and though I might get a call back the next day. No. I went in 6 days later to pick up my ring. I would rather be told that they are busy and it could be a couple weeks than be told I could get called back very soon and then never hear a word. That's poor business in my opinion and frustrating. I will take my ring somewhere...
   Read moreSingle handedly the BEST experience I've ever had making a jewelry purchase. I took my daughter to Venables so she could use a gift card she got for Christmas to buy something. The owner, Gina, and her rock star sales associate, Ashley, were both there to greet us and help us with our purchase. After 10 minutes of being there, you would have sworn we all knew each other for years. They were so kind and helpful and the selection of jewelry there was beyond belief for what you think you'd have available to you in Mcpherson, KS. Fathers, wives, girlfriends, boyfriends, family members and friends...if you live in the area and are looking for top quality jewelry matched with unparalleled customer service, Venables is the place to go. Again, and...
   Read moreThis jewelry and dress watches store, Venable Jewelers, is truly "second to none." Folks, do not even waste your time going to those 3rd party, jewelry stores in your local, shopping mall or some cheap, jewelry store that don't even know how to repair your watch or your valuables - just come down here to Venable Jewelers. I promise you, they DO HAVE excellent experience with repairing your best watches and jewelry. I have used these people many times already, and I would never go anywhere else. What puts Venable Jewelers "a step above the rest" is that they are family owned, are specially trained in the work that they do, and are caring and friendly! Stop in here the next time you need your jewelry or watch repaired. It's well worth...
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