Pizza Hut — Restaurant in McPherson

I usually don't care if a delivery is messed up, we eat it and still always tip. Tonight was an experience that was fixed after 2 hours of us waiting for our food. We ordered online and the text said it was delivering, though we had no food 1 hour later. I call to verify and they insisted it was delivered to right address. To make a long story short they remaid the food as I waited outside for delivery. The delivery man was on the other complex, where it first went and the horrible people took it. I was in the street as he called and had to walk down to get it. I just didn't appreciate the workers on the phone who made it seem I was lying. The delivery guy was nice as I pointed out where...

We waited over an hour and a half for our food. My wife called to check up on the order. She then got put on hold for 15 minutes. What's worse was that we could hear conversations going on in the store, including the yelling match between employees yet nobody was telling my wife what was going on, wouldn't even acknowledge that she was still on the phone. The manager was the one who delivered our food then proceeded to make excuses for the unprofessionalism of the employees. Now we have worked in restaurants before, so we understand things get a little backed up sometimes, but the level of disrespect to my wife was...

Terrible service. Didn’t get my order for over an hour, and when I did finally get it, it was incorrect. Manager (Sara) did not apologize one time when I called to tell her this, and didn’t seem the least bit concerned or care to make it right. She offered a $5 credit to my account. (less than the cost of my pizza) Last time I ordered a pizza there, they didn’t even put cheese on it.. which I was told is because I didn’t specify I wanted it. WHAT HAHA would give zero stars if it was an option. Won’t waste my time or money...