Sleep Outfitters of Medina — Local services in Medina

I came in looking to purchase a new mattress set for my guest room and occasionally for our son when he came home from the military. I explained this to the gentleman Steve. I asked for an inexpensive set as it wouldn't get that much usage. He showed me a $199 set, I explained not a cheap set, to that level. However something in a higher quality, just a good price. I did want him to be comfortable when he was here. Steve seemed as if I was bothering him. I found a mattress I might be interested in and asked if he could lay it down so I could lay on it and try it out. He stated "if you want cheap and its not going to be used why do you need to lay on it" I was immediately turned off, how disrespectful! I don't know if its the store or just this gentleman but I definitely would not hire him in my practice. Our bedroom sets average between $3000-$4000 that we have in our home. What a shame, I actually came to purchase and go. Terrible...

We visited 4 mattress stores in Medina. Mattress Warehouse was our first stop. We spoke with Craig who educated my wife and I on everything we ever wanted to know about mattresses. We tested out many settling on one we both liked. Trying to be smart consumers we left to compare what the different shops down the street had. We quickly realized that Craig was by far the most knowledgeable and easy to work with. No high pressure sales tactics either. We returned to Mattress Warehouse because we got the best mattress for our money there. It was really an easy decision that Craig help us make. Thank you Mattress Warehouse and special thanks to Craig, the store manager for being a cut above the rest. Save yourself the driving around and go see Craig if you are in need of a new mattress. You will not be...

Fantastic experience! Craig was not only knowledgeable, he was patient. He took the time to explain all of the options to my mom and I to ensure we were well informed in our decision. He was also very caring for my mom's situation. With her physical condition, trying out beds is difficult. Craig accommodated her every need and went out of his way to make sure she could try out the adjustable base. I'm sure our visit took longer than normal but he didn't make us feel that way at all. He was attentive the entire time and gave us his full attention. We felt comfortable and confident in our purchase. He provided such wonderful service that even though there are stores nearer to where I live, I'll be going back to this location for when I'm ready to get a new bed for myself. Highly...