Ranch House Meat Co. — Local services in Menard

(~2nd week Jan 2020)...I ordered 12 hams to my biggest customer in Ga. before Christmas. The Dept never received them. I called Ranch House to talk to management about it- no one was there to talk to. Left a message w an employee....that was about a week ago. No response....finally got a snub response/email from Jane...1 Star. (Jan 21, 20) Melanie called me back. SHE researched and went above and beyond what I’d expected. CALLED MY CUSTOMER...and made things right w them...RESENT an upgraded order to them as a replacement - no charge to me. This is exactly how I treat my customers- it’s why I’ve been in business 30 years. Melanie changed my opinion with a couple of phone calls and by doing what I would have done myself for my customers. These are the kind of people I’ll do business w as long as they do business in that manner. I’m no one special- I just think most people-companies feel the same way. Thank you Melanie. I truly appreciate all you did to rectify the situation. Your a gem.- 5 Stars Ken Taylor President Kencoat...

Ranch house meat Company has that homey feel to it and they go the extra mile to take care of their customers, feels like how it should feel when doing business with locals. They also ship and wholesale, last but not least the food was great with awesome prices. I would recommend this place to all of my friends and family when looking for a place to eat or to send a great food...

We decided to try this vendor at the Rodeo. The cashier was nice and accommodating hence the three stars but the food was terrible. The bun was kind of stale and the chopped beef was subpar and tasted like something out of the frozen section at the grocery store. This was a total waste of...