Unparalleled Service at Custom Plus Distributing - A Snap One Partner Store
I have been a regular customer at Custom Plus Distributing, a partner store of Snap One, for quite some time now. Over the years, I've had the chance to experience various distributors in town that deal with low voltage supplies. However, the service, experience and overall quality I receive from Custom Plus Distributing continually brings me back on a weekly basis.
The level of exceptional service provided by the team is unparalleled. Michael, Evan, and Johnny, the branch manager, have consistently demonstrated an unwavering commitment to customer satisfaction. Their expertise and knowledge about the products they carry are second to none. They always go out of their way to ensure that I get exactly what I need and that all my questions are answered promptly and accurately.
Each visit to the store is more than just a shopping trip for supplies. It's an enriching experience where I can rely on the team to help me make informed decisions about my purchases. Their professional yet friendly demeanor makes each interaction enjoyable and stress-free.
Moreover, it's the little things that truly set them apart. Be it their promptness in handling requests, their thoroughness in explaining product features, or their dedication to resolving any issues that may arise, they leave no stone unturned in delivering top-notch service.
Johnny, as the branch manager, leads the team with a customer-centric approach. His leadership is clearly reflected in the way the entire team functions as a cohesive unit, always putting the customer first.
In summary, if you are in search of a reliable, customer-focused distributor for low voltage supplies, look no further than Custom Plus Distributing. Their exceptional team, led by Michael, Evan, and Johnny, will ensure you receive a service that is nothing short of extraordinary. This is not just a distributor store, it's a place where service excellence meets customer satisfaction. I couldn't recommend them...
Read moreWow, I am completely blown away by that review that’s either 👆🏽👇🏽my review! Apparently Karen changed her name to Adam! Ok, now that Iv gotten that off my chest I’d like to say that I am beyond satisfied with the customer service at this Meridian “Aka” Boise Branch. They have always gone what I feel is above and beyond when it comes to checking availability, offering direct shipping, compiling PO’s for estimates in a timely fashion and most importantly they are down to earth guys that truly enjoy what they do. Michael B (not Bolton) it’s Byron, has been my Sales support Specialist since day one and as I mentioned Iv been completely satisfied. In addition, Johnny and Evan also have always stepped up when Michael is either out of office or tied up on a call or with a client. I mean isn’t that what a team is all about? Working together to achieve a common goal. The problem these days is it seems like common is hard to find when it comes to common sense and common courtesy. It’s very possible “Someone” is lacking in both areas and that’s ok but to leave a negative comment because your expectations weren’t met….. come on now! We are all human and unfortunately humans can only juggle so much. Maybe recognize that next time and have some patience for a group of guys that are always happy to help! 🤙🏽
Team SnapOne Boise Thank you!! ...
Read moreWhen I first found out Snap One Partner Store was coming to Boise I said "Big Deal"! I buy all my product online and have two day shipping. Why would I need a store? I'll tell you why..... The crew at the Snap One Partner Store are like family. I can call to see if they have a part in stock and they will have it ready for me in a matter of minutes. If it's not in stock, they find out the soonest they can get it for me. And if they don't have something I need, they help find something that is comparable or even better product than what I came in for. As convenient it was to order online and have shipped, I look forward to my visits to the Snap One Partner Store. The interaction with real people who treat you like family is 100% worth my time taken out of my day. Thanks Mike, Johnny, Evan, and even the young guy who carries my product out. (sorry I...
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