Milan Furniture & Bedding — Local services in Milan

Definitely not what I was expecting for a furniture store. I have been in quite a few in my lifetime and every single one of them, someone follows you around like a criminal, and or is consistently trying to sell you their most expensive products. Not the case here. The owner was very pleasant to talk to, very attentive and listened to me as I described what I was looking for as well as what it was to be used for. He showed me several examples and didn’t scoff when I mentioned my budget. In fact, he went above and beyond to find a perfect fit within my price range. I also consulted his business associates, a group of cute lil puppies who are more than happy to show you around. Price wise, he does have some pricy items but he has nice budget options as well depending on what you’re looking for. As far as the item I purchased, the quality seems good and it works as it should. So far so good. Would I recommend...

We looked at several stores for a recliner couch and Milan Furniture hit the mark. The salesman was not aggressive at all, unlike the other stores. He was right up front that the price was firm, which was still far lower than the others. I felt the price was fair, something that I didn't feel elsewhere.

The couch won't be delivered for 3 weeks, which is perfect for me. So the rating may have been lower if I wanted/needed it sooner. Also the rating is only on the buying experience and not the product, since we don't have it yet. It is a beautiful piece though and I am excited...

Purchased a $1,300 sofa that lasted 3 weeks. The fabric is paper thin, and the back of the chaise broke within 3 weeks Store response was, "That isn't broken and it can appear that way when there are 2 separate pieces to the couch." I offered to pay the 15% restocking fee, and was basically told too bad and that my only option was to keep the couch.

I dropped the couch back off for repair and now I am without a couch. Also out the $1,300 due to the owner "having no knowledge of that sofa"

Quality 4/10 Customer...