DON'T VISIT HERE. They will steal your money and refuse to refund. They will threaten you by saying "we will call the police for trespassing."
Here's the full story: They recommended me a product, which never worked. Once I found out that the product that they recommended never work, they said "no refund." I wanted to talk to a manager, but they said "well the manager said that PA has a no-refund policy for all the nicotine products." Other PA e-cigarette retailers offer returns. Does it mean that those retailers are conducting illegal activities?
I visited the store in person. I asked for refunds because it was 100% the employee fault, given that the employee recommended me the product after looking at my device. One of the employees threatened me by approaching hard to me and said, "NO REFUND. CLEAR? LEAVE MY STORE. I WILL CALL THE POLICE FOR TRESPASSING."
So basically, avoid here. They will just sell random products which never work and say "no refund. You don't like it? I will call the police."
THIS KIND OF STORES SHOULD BE...
Read moreUPDATE EDIT: The owner Paul was unaware this behavior had occurred and went above and beyond to correct the situation with no inconvenience to me and also made sure that this type of incident won’t happen again and employee was handled accordingly as he stated the actions were against company policy and handbook and the owner does not condone any ill behavior towards his customers and if anyone has an issue I urge you to contact him directly because he will happily remedy any problems you may have. This business does not run on bad customer service it is an isolated singular employee issue that has been since remedied. Check out their store and products because Paul stands by his company with great...
Read moreI searched for a vape shop close to my house and came up with this one. I'm new to Erie, and have gone to a few shops trying to find one that suited my needs. This is the one, for sure. The people working there were very friendly and took the time to not only answer my questions, but also explain and advise when necessary. I wound up with a vape and a flavor that were awesome. Also, I feel confident that if I have any further questions or concerns, I can head on in and they'll help me...
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