Metro by T-Mobile — Local services in Millville

The store from Rio grande NJ and other in Cape May county NJ.The customer service associate including manager is very toxic people , don't introduce them self or greet , they alot of cigarettes break, yell and curse you, over sell product like phones to scam you of use cell phone then come back again after not useable. Some be sleeping back room ,make you wait long time just pay a bill. Why is no new management or corporate not investigating these stores. Treated disability and elderly care like garbage then brush them off.or brush customer off because they don't have knowledge this type business. This going on many years, especially manager Rio grande was so disrespectful to women start talking fast like in drugs by yelling at them .. something need be changed. Someone need report Head office and customer affairs because this is against the law treat customers like this as well scam us by selling over price use phones.Horrible...

I will never go into a metro again! They are RIP OFFS! Awhile ago I went n bought a cell phone for a friend of mine. Paid over $300. New sim card and all. Come to find out a day later there was a line added to my account so I did some research n found out if I had added a line to my account I would have gotten a phone for free. Well I did not know that at the time I was purchasing the phone but realized the woman who serviced me at the store knew it thats why she added a line to my account so she could pocket the money. I never received a receipt or anything. They say that you will receive a text receipt DON'T BELIEVE THAT!. Get a paper receipt! I went there not too long ago to switch phones, charged me 50.bucks for new sim card n what not. ATTN: WHEN YOU SWITCH PHONE WITH THE SAME CARRIER YOU DON'T NEED A NEW SIM CARD!!! YOU DON'T NEED A NEW SIM CARD!! THEY ARE POCKETING...

If I could give negative Stars I would the most ignorant employees ever the man that answered the phone would not give me any information I have a metro plan and need to get a new phone and he said you come in the store and we will have this conversation here would not give me any information on the phone for replacement or the fees entailed but getting a replacement phone all I asked was the prices on the phone and the fees and getting a phone replaced he was the most ignorant I have ever seen I spoke with him at 10:56 a.m. today due to this man's ignorance I am going to switch phone plans because no other phone service that I have dealt with has ever been as ignorant and...