I hated my nails. I got them done doing the dip which I discovered about two months ago and fell in love with. the experience: I walked in and it was packed. It's a small place, but it's run down and it was hard to breathe due to poor ventilation. I asked for the dip. I sat down and looked around. Polish was piled up and equipment could use some attention. Nothing fresh was used on me. I had a dip on my nails already, and my technition ground the polish off-- so much it hurt three separate times and I pulled away each time. She never asked what shape nail in wanted and I had to tell her before she started to dip. She wasn't even going to take off all my previous polish, just grind it down to be flat with my nails. I had to ask to have all of the polish removed with acetone. She did my dip, which was sloppy. She then used a gel top coat instead of the top polish for the dip, which has now already peeled off and left my dip exposed three days later. I asked for the top coat and she said the gel coat makes it shinier. Which I don't care because the dip top coat does make the polish shiny instead of Matte like I have now. I also had to ask for my cuticles to be tended to.
She answeres the phone four or so times doing my nails on speaker phone- I lost count.
Now I am Stuck with crappy nails for the next week or so for $40. My card also didn't work and I ended up having to go to the ATM down the road to pay-- and yes I had money so they weren't running my card properly.
I would not recommend going here. I went based on good reviews, and my experience was just Terrible- and so are...
Read moreIn my opinion this is the most unprofessional nail shop in North Minneapolis. I walked in excited to get a fill but left frustrated and confused. The set was half cut nails because i was not satisfied with service. The nail tech did not listen to simple instructions of what I wanted for my length and shape. Even after seeing a picture. These instructions were communicated from the beginning. She proceeded to do her own style despite my wants. She asked me to wait until she was done shaping to decide if the nails looked any better which they didn’t! Once I told her I still wasn’t satisfied with the length and shape she instantly cut my nails and said she wasn’t going to take the remaining acrylic off. At this point Im in complete disbelief. I grabbed my belongings to leave and another nail technician followed me out asking for 40 dollars (for a service that was never completed) and she also refused to remove any acrylic. I did not pay because at this point what services am I paying for?!! She did not complete the service nor did she remove anything so what exactly was I paying 40 dollars for?? This was by far the worst experience I’ve ever had with a nail shop. I am not new to this, I’ve been getting my nails done for 12 years now so this was completely bad customer service. ((Please read and look at other customer reviews and pictures before ever coming here))) A complete disaster!! Not...
Read moreAfter going to Diamond nails for a long time I stopped going there and tried to go other places, because a lot of my friends are too bougie to go here. Well I live on the north side and it's convenient. I found out when I went to other places they really didn't know how to do my nails with designs I liked. I decided to go back to Hong because she always makes me happy.. well for the most part. Lately when I have been going it has been so busy I just go to whoever is available and I am never disappointed. I wouldn't recommend you try and call to make an appointment because they will always tell you to come in even if there is a wait. Julie is a beast at yelling at people to stay for only 5 more minutes. Today was the first time I ever let Joe do my nails after a couple girls turned him down. He took longer than the girls but he made sure he filed my coffin nails to perfection and even got me to step out my comfort zone to try a color other than mood. I will go back to them faithfully. They even wax my eyebrows to perfection.. this will forever be my nail home. My only complaint is the nails brushes are never labeled for which are clean and which are dirty and sometimes one side will be completely empty. They have also been telling people to only wash hands with water...
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