Glen Lake Wine & Spirits — Local services in Minnetonka

I have been a customer the 16 years I have lived here, following them to this location.

The staff and selection are the major strengths. The owner and long term employees are all super friendly.

They have a specific Riesling I cannot find anywhere else that my wife loves (blue bottle with yellow label, upper right shelf by the door). I am slowly working my way through their vodka and whiskey selections. Their prices are comparable to MGM.

The craft beer is where they shine. First of all, their prices beat MGM. Second, they know all about them and have actually tried them, unlike say, MGM. Third, the selection is fabulous.

There was an unfortunate incident a few years ago when I pulled a six pack of Fulton bottles from the bottom shelf, and a bottle fell out and broke. They said don’t worry about it and would not let me pay for the damage. I still feel terrible about that.

You can also order cases of beer and wine, which I have done over the years, like Surly and that Riesling I mentioned.

Interior is also very nice. Parking easy.

The only reason I keep bringing up MGM is their hours. For whatever reason, they are closed when friends come over or we are headed home after something...

Bad business sense. I have always considered this as my nice little neighborhood liquor store and have shopped there exclusively since they opened. Selection is reasonable but prices higher as a trade-off for it being conveniently placed in the neighborhood. Many of my friends, neighbors and fellow school parents shop there too. It's a shame and a major insult then, when I approached the owner for a small donation of a couple of bottles of wine for the raffle at the local school fundraiser only to be told a flat "No" and that he was "fed up with getting hit up by people". Really? I would have thought that giving a little back to the local community that support your business with a small donation (and a sign at the event thanking you) would have made good business and marketing sense. That said, I drove to MGM on Hwy. 7 & 101 in Minnetonka and was told they would be happy to make a donation in support of the school. Their approach means that I will gladly drive the extra mile to patronage MGM and, as a result, will enjoy a greater selection and...

Missed opportunities galore. Beer selection is abysmal, the spirits are wildly overpriced and staff is asleep at the wheel. It's clear that no one is paying attention in regards to the owner/manager. The staff is not rude per se but they absolutely are not friendly. I just don't get it, great location for people like me that live in the neighborhood but the lack of both customer service/general niceties and beer selection have me...