Eat Thai Cuisine — Restaurant in Mission Viejo

I usually only write positive reviews because I think there needs to be more happiness in the world, but I honestly don’t know how this place is in business. I ordered online and went to pickup my order, and the woman at the counter blankly told me, “we don’t have your order.” I showed her my confirmation; she said, “no,” and then went to answer the phone. I patiently waited, and when she came back she said, “we aren’t making your food.”

I have been in the industry for 16 years, so I felt as I was nothing but polite and understanding (even though there were only three tables eating at the restaurant). I asked her if I could place the order with her in-person since they “didn’t receive my online order” that I had already paid for. She said, “no it won’t be ready for 2-hours. That’s too long. We won’t make your food.”

I’m honestly flabbergasted. I don’t know if it was because I was wearing sweats, or if it was because of something else. But, she then continued to assist other people after me and took their orders. I know reading this you’re probably thinking, “well you must have done something!” But, I just wish you knew me because I’m always one to be polite, tip fat, and eat/leave quick so the server can turn the table.

Very bizarre experience, and will absolutely never come here again. Which is a shame because I was really looking forward to trying their...

Wasn't really happy with the wait. At every stage of our meal, there was a wait. To sit. To order. To get water. To get our food. And to get the check. There was only one other party and it had 6 people. That's it. But, for some reason it took so long. It was a annoying.

Also, I forgot to check the bill but I'm pretty sure we were supposed to get a glass of wine with the entree. I did ask and the server seemed surprised and told me that the wine only comes with the main entree. I wasn't even aware that there was a choice but you would think the server would've tried to upsell?? No? Ok, so I'll wine here because it was not cheap. So, I'm curious to go back just to see what item the wine comes with. sigh

All of this wouldn't be so bad if the curry was good but it really wasn't all that great to me. I don't know why it is so hard to make Thai curry the right way. Actually, I do know because there's a certain way to make it and if you do it wrong, it comes out very thin and the flavor isn't there. This is the wrong way. Strange because all of the Thai places I've been to in the area seem to be Thai owned but no one really knows how to make it correctly.

The...

Unbelievable! I ordered from here a few times and I always received my food late! I checked the DoorDash driver today and he was waiting there for a long time. When I asked him about the reason, he mentioned that every time there is this problem! Either they make the food ready very slowly or they have the food ready but they don’t care about handing it to the delivery person! Also, the driver showed me a photo of a sign in their restaurant saying food delivery drivers can’t use the restroom because it is only for their customers! 1) The driver is the representative of your customer and 2) such a shame! In Orange County in 21st century, you limit your restrooms!? Really!??? I will never order from this place ever again, until they rethink about their management system! The food is not as good or anything...