THE PC MAN — Local services in Mohnton

I had a terrible experience with this computer repair shop and would not recommend them to anyone.

First, the entire process took over three weeks—much longer than I was told when I first brought my PC in. To make matters worse, the issue was originally misdiagnosed, which wasted even more time and made me question their expertise.

When I finally got my computer back, I was shocked at the state it was in. The wire management was atrocious, with cables sticking out everywhere, making the setup look messy and unprofessional. On top of that, two of my case fans weren’t even working, which was something they either didn’t notice or didn’t care to fix.

The worst part was their horrible communication throughout the entire process. I had to constantly chase them for updates because they rarely kept me informed about what was going on. Every time I called, it felt like I was being brushed off with vague answers or excuses.

This was an incredibly frustrating and disappointing experience, and I’ll definitely be taking my business elsewhere...

I have been using the PC Man for 20 plus years for both my personal and busness computers. Some of my equipement and software was pretty old and Ronnie's knowledge of old computer language and systems was a real big help back in the begining. He has helped me efficiently update over the years to current hardware and software but in a way as to not waste money on things I did not really need. I have always been very happy with his maintenance service. Actually, that's why I am writing this review today, New Years Day. One of my business computers went haywire this morning and he could not fix it remotely so he came out today, on a holiday, and picked it up. It is an important computer for my operations and he is going to fix it back at the shop and bring it back to me in the norning. I don't think you can ask for...

Tried to scam me out of my laptop. Stated the board was shot then when I went to pick it up stated someone that is good at soldering can probably get it going. Me being a novice at best took it apart and replaced the power cord inside the laptop.. it pulled off the board and the new one slid right in it. No broken pins as he stated when I picked it up either. I wish I could give him a star less to be honest. Cost me $8 to fix it myself, it's a 2 year old laptop touch screen and now works perfect he was going to offer me $200 for it. It was 2,300 when I bought it.... He tried to scam me big...