Appliance Gallery Dayton — Local services in Moraine

I purchased a floor model Asko dishwasher from Appliance Gallery because I thought it would be a good dishwasher.

It is the WORSE dishwasher I have EVER owned!!! Not only are the controls “hidden” (so you have to guess when the dishwasher is done) but now the language is changed, and I can’t get it back k to English. It also doesn’t let you know when you have to put in more Finish.

I know it is my fault for buying the dishwasher without thinking the purchase through,, but it has been nothing but a series of frustrations for me.

Thank you for your response. I looked at the YouTube video before I wrote my review. Perhaps it’s my age, but I still could not figure it out. My son was able to fix the language problem.

That being said, I still don’t like the hidden controls (again, that’s on me). I do not see anywhere the indicator light would glow. Also, the dishwasher does not always get all the items clean (especially the silverware in the top basket) on a normal wash.

It is not the fault of Appliance Gallery that I bought this dishwasher since it was my decision. Given the issues, I have...

The lasting effects of the pandemic have made moving into the State in 2021 very burdensome. Finding appliances has been one of these difficulties.

After calling around the Dayton area I landed on Appliance Gallery Dayton. I went to their location and found their employees very knowledgeable of not only appliances but with current inventory levels, and manufacturing challenges most manufacturers are encountering. I was anticipating another disappointed visit searching for a washer and dryer for my family and I.

However, they were able to locate a Speed Queen Washer & Dryer that were unwanted by a previous customer. I was given the option to pay 50 or 100% to solidify my order. Two days later, their installation team delivered and hooked of both without issue or damage to our new home.

I can not recommend...

Absolutely terrible customer service. We ordered a refrigerator in June 2020. Due to COVID-19 there was a delay in the production of the brand we purchased. The unit was finally delivered in April 2021. My two star review has nothing to do with the delayed delivery. It was in no way the fault of the Appliance Gallery. My complaint is with their customer service. They never took the initiative to keep us apprised of the status of our order. We had to call for updates. When we did call, there were a couple of times they would check the order status while we were on the line, but mostly would tell us they would check and call us back. However, they rarely did. On more than one occasion the person we talked to...