I’ve had so many issues with the Adrian location and instead of correcting things, they terminated our contract and made me out to be a horrible person for speaking on issues that needed to be addressed. My daughter somehow snuck out the back door without anyone noticing until she came to the front door to be let inside. This happened twice and I was not made aware for days. This location is on a busy road. My daughter has peed through so many pairs of pants and never does that at home, meaning she was not changed regularly. When my daughter hit her head on the outside equipment, no one called me. They waited until pickup time to tell me. I witnessed a staff member scream so loudly at 3 children that the entire room went silent and if you’ve seen inside of this location, you know all of the children are in one room. She managed to get an entire room of children quiet while she screamed at and berated these young children for throwing magnets. I contacted the owner about this and she made excuses for the employee. The staff talked about me behind my back because I had a look of disgust after witnessing that, as any parent would watching 3 children be spoken to like that. They do not keep records of how a child’s day is going in order to give a proper report at pickup and I was told that they do not make parents aware of all behaviors because they’re easily correctable. That’s unacceptable. As parents, we should know what’s going on with our child(ren) while they’re in the care of people who are not us and that means being told about any behaviors that are occurring. My daughter is the most important person in the world to me and making sure she’s somewhere safe is a huge thing for me, therefore I brought things to the staffs attention when I saw it. In doing so, they took that as me being rude and hostile when I was simply ensuring the safety of my child. Speaking up with this daycare will get your contract terminated but at least now I won’t have to worry about her getting hit by a car or taken because they can’t be bothered to keep an eye on the kids. After everything that’s happened in the last year of my child attending, I truly wish I could give 0 stars. I gave them the benefit of the doubt time and time again, which was my mistake. If a daycare shows you that they’re incapable of treating children with respect and being honest about what takes place, advocate for your child(ren) and...
   Read moreThe workers are pleasant enough, but we've had little issues here and there. The most prominent was aggression displayed by my son with Asperger's. He had never shown aggression at home or school, but upon his first summer at the center, had begun displaying aggressive behavior. His ABA therapist attributed this to overstimulation, lack of routine, etc. I do believe the daycare workers have good intentions, but are not well trained for children with this type of condition. Today they lost my daughter. Quite literally. When we went to pick her up at the scheduled time, no one could tell us where she was for sure, and she ended up coming back to the center 45 minutes after the scheduled time. During which time her father was extremely worried and upset, but was made to feel like the bad guy for getting upset. Their intentions are not bad, but there is a lack of training and...
   Read moreThis facility lost my baby niece for 45 minutes! Her very concerned father drove around looking in all of the places they said she “could” be on a field trip that they never gave their parental consent for. Afterwards they yelled at and berated her father for being worried and concerned. No resolution or accountability on their part for losing her and pushed all of the blame onto the concerned parent. They also have no processes, procedures, or empathy for my nephew who is on the spectrum, again simply pushing the blame to the parents that are trusting them with their children. I was looking into this facility for my two toddlers, but I have too much love and care for their upbringing in this stage of their life. I would leave 0...
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