Tech-Knowledge 517 LLC — Local services in Murray

Took my computer here, was getting no power through my charger and my computer was dead.

They tried to fix my charging port. This didn’t work. They took that off and called me and told me they didn’t know what was causing this and then charged me 37$ for diagnostics (they didn’t fix anything).

So I took it right down the street to fox ridge computers, they called me the very next day saying they fixed it. All they did was check the connection on the battery and take it out and put it back in. They didn't even charge me because it was so simple to fix. They are very professional here.

I expected a computer place to check this first thing, but they didn’t do that. They told me it was broken so I went ahead and bought a new computer only to find out it was the...

New in town and needed phone and computer assistance in a multitude of issues from small to complex. Did a little research and through a process of elimination decided to give this company a shot before heading off to Nashville or Evansville. I am here to tell Murray look no further but "tap tap your ruby slippers" and look no further, tech nirvana is right in your own backyard!! These guys are HIGHLY professional, know their stuff and fixed my issues from A-Z and then some. So no matter college age, senior, middle age if you need help of any complexity level either big or small, can't afford to buy new, you can be confident to give this place a try for...

Customer service was horrible. They were never rude, simply did not do what they said they would in the time frame they gave themselves. I took two laptops in and according to the both have mother board problems. When I ask for a receipt listing the problem he could not print me out a receipt- I thought it was rather strange that a tech shop could not figure out how to print a receipt. He did offer to hand write and I declined. I will be taking one of the laptops elsewhere- this was my first and last experience with them. Will not recommend their service based on...