Les's One Better — Local services in Neenah

THANK YOU! to Les and staff at Les's One Better for being a HUGE help to my wife, Ginger last Thursday, Sept 8th. I had just had hip replacement surgery the day before and realized we needed a bed set up downstairs for me for the daytime hours and, since I've done business there before and always been taken good care of, I told Ginger to go shop there! That really paid off! Les and one of his great employees helped Ginger find the perfect mattress and base to fit the frame we already had, then gave her a very nice discount off the marked price and I'm here to say Thank You both for working with Ginger and setting me up with exactly what the Doctor ordered and at a very fair price too! I called them yesterday to personally thank them for being so good to her and how much their great customer care and service means to me. Credit where credit is due you guys really nailed it! Thank you again. Dave Holm. One Very...

Paid $700 dollars for a fridge from there plus delivery charge, came time for the delivery and it wasn't delivered called the next day and talked to les, he said he couldn't find any help to get it delivered and didn't have a driver. I offered my services so that my girlfriend could get her new fridge, not only did I help move the fridge but les also had me drive his delivery truck and trailer. Since day one the refrigerator leaked and do to the fiasco that we went thru just trying to get the fridge to our house, we decided it was better to not even go back or even say anything at all. We certainly do not recommend going thru les's one better for anything at all, he's just a slick talker and a hell of a salesman but not a good business man. If I could rate his business with zero stars I...

The washing machine had not worked since day one it will twist into knots any load you put in it. The delicate cycle fills the tub up and just sits there, you have to turn the dial to drain😳 my husband had complained numerous times and got every excuse imaginable. Les’ service guy came out (finally) and finally agreed that yes this machine does not work! So my husband had to haul the washing machine back and yes I still have no washer and out $600.00. According to Les, he would not refund any money anymore (because he is 83 years old you know?🙄🙄🙄) he did agree to fix it and charge us 1/2 the cost to fix it!!! I cannot believe this guy is operating a business - I DO NOT recommend his business to...