Rainbow Shops — Local services in Neptune City

When will no stars be an option? I just had the WORST experience at this location. I have been shopping here for over ten years, and besides the typical stalking from employees before spending over $100 during each trip...I could never complain too much. Today was “another story”!!! After searching what seemed like an eternity for two sets of earring packs in a disorganized display, I realized that the only other set that I would by was missing two pairs. I kindly asked a sales associate how I could be accommodated as this was the last set. She asked the manager Elsa, who looked away from her conversation with another employee only to fan her off saying “just give her 20% off”, which would have been fine if th sets weren’t already BOGO 50% off...that means I would have been paying more for two pairs less! When I tried to explain that to her she said she would not give me more than 50% off the damaged item she said “that’s another story”. I am disgusted, and cannot wait to call the corporate...

Went looking for a specific outfit. Saw it online but not in my size or the color I wanted. Went into the store just started to look around and a young lady said hello can I help you with anything? I told her what I was looking for. Showed her the picture from the online website. She said oh it's on sale walked over to the sales rack and asked what size I wanted. Found the right size and the color I was looking for! Instead of 12.99 it only cost $7. Yay! I don't remember her name but it was an awesome experience in a...

Literally worst experience ever. I ordered tops online and had to return two, walked in, was glared at as I approached the register by one girl and when a cashier eventually acknowledged me by grunting 'yeah' I was told they couldn't process my return because it was an online order and HER register was down. 100% going to...