I use to think they were great. Have bought lots of things on credit and always paid on time. Then I had them fix my dishwasher I told them I would pay the $209 bill in two payments. Paid the $109 first of march and middle of march I got a voicemail that I was behind on my payment. I just went in and paid the other hundred. I am DONE HERE! 8/27/21 UPDATE I have been trying to get in touch with Craig the owner for about 6 weeks now and he is never there. He will not call me back. The washer stopped working weeks ago and no communication at all. So I give up! I went to sears and bought a new washer and dryer, KENMORE! Stay far away from WHIRLPOOL All together!!! I went online and they say the washer I bought from Thorp's is the worst washer on the market. I plan to cut them up with my cutting torch and take them in for scrap. It is too bad Thorp's lost a good customer for life. I sure miss Jim's Appliance. Jim would have never treated a...
   Read moreDid business with them for a long time... paid my bill of with them then in a month they changed their policies making it now expensive to get the appliances I want.... I hope they go back to their old way of doing business cause I'd rather do business at locally owned businesses than big chain stores...
   Read moreThank you to Thorp's appliances for being so kind and empathetic. Y'all went above and beyond to help my family and we are grateful. The guys who brought the loaner were wonderful, I wish I got their names. I hope everyone shops local and visits your store.
-The...
   Read more