New Richmond Auto Mall — Local services in New Richmond

Beware, waste of time. Spoke to salesman Curt multiple times on a Jeep they had for sale. He assured me the jeep has been run through shop and inspected and there is not a thing wrong with this jeep. I had an hour window of time to go buy it knowing I have over an hour drive to get there. He said he would have it pulled up front and ready for me between 2-3. I arrived at 230, Curt was gone for the day so Tom stepped in. The jeep was burried behind multiple vehicles and not moved up front. Tom Handed me key to inspect. Opened driver door and floorboard was flooded with water, windshield cracked, heater blend door was broken, and radio didn’t even work. Took it for a ride, and wandered all over cause of wore out front end parts, and yellow light flashing on dash saying gas cap, which was missing. When I got back I told him how frustrating this was, and what kind of shop inspections do they do if they miss simple stuff like this. They said I’m sorry we misrepresented the condition of jeep and offered a 500 discount off price of vehicle. The repairs would run over 5k at a shop. No remedy of my time they wasted, no cares given. They don’t inspect vehicles carefully and honestly and no care for your time. So beware, don’t waste your time, you will be better off...

Do not buy a vehicle from this establishment. I bought a Cadillac escalade esv 2018 from here. additionally bought the warranty and it is completely worthless. with in a few months all 4 shocks were bad. They put it in for warranty claim denied. they told me since i recently bought the car they would repair two and i could pay for the other two . i said that is fair. few months later it was doing the same thing. THEY NEVER REPLACED THE FRONT SHOCKS. then turned around and told me they never said they would repair two and asked me if i wanted to get the other two done. the shocks were so bad it ruined my front tires, i ask them to make it right and they ducked my calls for weeks manager was never around. if you do go there to buy anything approach with extreme caution this is a low end dealer and most vehicles will have something wrong with them. they are all on the brink of repair. I cancelled my warranty and they refused to give me the full amount and only the prorated amount. i talked to the OWNER and she didn't care that her company mislead me and caused damage to my tires. VETREANS ,as a combat veteran do not be fooled like me an come to this entablement they do not have any loyalty or morals to the customer, to sell you a...

Have you ever had your eye on a truck only to stop on down to realize your working with some guy name Harry Wormwood who reminds you of the dad off Matilda? You ask to excuse yourself to the bathroom, then book it! Just escaped what could have been the worst decision of your life. As you are driving away, you wipe sweat from your brow and saying out loud “phew that was a close one!” Just then, you pass another car lot/small dealership and think “ mehh should I?” Next thing you know you find yourself turning into the gates of heaven. Angels blow their trumpets and the golden roads glisten. As you park and get out of your rusty but trusty, here comes a man who greats you as if you are family. Curt! His handshake is firm and his smile and laugh is infectious. Seriously! That’s what our experience felt like with Curt! Curt was amazing from start to finish. He took our horrible memories and fears of vehicle buying and transformed them into feeling as if we had know Curt for years. We drove off with an amazing truck and will soon be purchasing another one from Curt for our business. If anyone can help, it’s Curt! He also sends you pictures of Tornados that are across the field from him....