GameStop — Local services in New York

I'm tired of this GameStop just like every GameStop they want you to sign or re-new your membership but don't answer the phone. Lazy don't greet you unless the higher ups are there. best believe I'm documenting everything all the calls I made today within the hour before closing. Watching the number pop up and ignore it. 9/10 they know you and your number if you call enough and then they pull the we was busy, but nobody be in the store. They click the ringer off and be in their phones all day! And I've witnessed them do it as well. The only person at this location who does thier work is the manager lady. Me and my boyfriend love her literally one of the best and she came from bk. I use to go to the game store on bay ridge until they closed down. Everyone else sucks and I don't like them why am I calling 45xs and not one person can answer the phone? Do you think I like wasting gas and going out of my way to see if they do or don't have a item that I want in store? Then wonder why GameStop in general is going out of business

Ps don't get me started on the one employee with the ponytail OMG! He use to work at the GameStop on Hyland the one I use to go to until they started remodeling. Anyways now he's on forest. I'm tired of him, his face, and his fake friendless. I don't want to have a Convo I don't want to be your friend just answer my questions give me my product and that's it but when me and the manager are haha hehe he wants to but in like no I can go on for hours but won't long story short I'm tired of spending my hard earned money and not being treated as a customer

My name is Misha and I mean...

Most GameStop stores are dull and boring. The business model is dated. It's almost as if you're in a big box store without any help or guidance. When you go to purchase you may have to wait in a long line. They generally do not have enough staff or the staff working in the stores isn't helpful or arrogant. Now - there are some exceptions to what I'm saying. Some stores have nicer employees & tend to keep the store in better shape. The former still applies. It is still a boring store for the most part. What I mean by calling it a boring store is they never seem to have what you want when you arrive. I blame the business model. They're going to want to train employees better in order to be more consistent. Like a good pizzeria - the pie is always the same. Consistency with the sauce, cheese & crust. They may want to copy and paste what Apple does at their retail stores. Apple makes it easy to pay - GameStop doesn't. Apple offers help and has items on display to "test drive" - GameStop - maybe they'll have a game or console on display, but that's about it. Get it together GameStop. Your...

This store used to be one of my favorite places to go to until I found out how they treat their employees. They are understaffed and leave the store with only one sales associate on duty which is completely unsafe for the employees. I just went to the store today looking for the sales associate who usually helps me because she is so knowledgeable and helpful. Found out from another employee that someone robbed the store and fired her for it. Not for nothing, this man could’ve been armed and GameStop seemed to have no consideration for her safety. She’s been helping me with my purchases for years and I’m shocked they turned around and took her job away like that for something that was clearly not her fault. Personally, I will no longer support a business that undervalues their staff. I’m going to make my purchases somewhere else and I would advise you all to do the same. A dedicated human being should not be valued less than merchandise no matter what. I guess that should be expected of a heartless...