Usually I feel dread making the phone call to a professional, especially when having zero knowledge in that field; it makes me feel completely vulnerable to being taken advantage of. But we had no choice- our AC was acting erratic and the upstairs got up to 98 degrees.
Clifford from Buff’s Heating and Cooling LLC was recommended to us by a family member’s realtor. We give him a call and he shows up promptly the following day.
Clifford was kind, respectful and gets to troubleshooting the issue right away. He quickly recognizes the issue- the thermostat.
What really stands out is his patience to walk my mother and I through the system and explain how to keep it working properly. He showed me how to properly put in the air filter in my attic, how to safely cut the power and how to properly clean the outside unit of debris (btw don’t use a high power hose and blast it with water like my mother did. 🤦🏻♀️ )
He even went out of his way to run to a local store to purchase the specialty size air filters needed for our old house that we always seem to forget to buy. He also made sure to check every room and vent in the entire house to make sure the air was flowing as it should be.
We appreciated Clifford’s helpfulness, his professionalism and hard work. First time in a long time we have gotten a bill that seemed totally fair and worth...
Read moreI HIGHLY recommend anyone with AC issues to use Buff’s. From the moment I first called I immediately felt like I was talking to someone I knew for a long time. We had our AC unit go out overnight in the middle of June and we have a 2 year old so we needed someone out quickly. Clifford came out within the hour and had us up and going again. He was the most reasonably priced and even checked in on us the following day to make sure everything was working. Our old unit eventually failed again and we decided to pull the trigger on a new unit. I reached out to Buff’s and again I received nothing but great service! He gave us a very reasonable bid on the unit and coil and was able to get it replaced in no time! This is a family owned business that makes you feel like part...
Read moreI recently had the pleasure of working with Buff’s for some much-needed AC repairs, and I can't recommend him highly enough! From the moment I called, he was incredibly professional. He arrived on time and took the time to explain what was wrong with my system in a way I could understand.
Not only did he resolve the issue quickly, but he also provided a fair estimate before starting the work. The repairs were completed efficiently, and my system is now running better than ever. I appreciate his attention to detail and the care he took to ensure everything was functioning properly.
If you're looking for a reliable and knowledgeable HVAC technician, look no further than Buff’s. I will definitely be calling him for any...
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