I was searching around for a reliable iPhone repair facility. There was one on Ridge and Pearl in Parma but you had to leave your phone with all its confidential information with them. After they gave me a bunch of false information on my iPhone 5S that resulted in its demise I kept looking. I discovered Neil's' FastFix Mobile right around the corner from me. I called him and he had me bring my iPhone SE for repair right away. Nice facility with a small lounge area with large screen TV like you would see in a BMW sales customer lounge area. Really nice down to earth guy. He worked on my iPhone as we sat and chatted about family and church. Within 15 minutes he had replaced the screen and battery with Apple parts. I was on my way. He offers a two year warranty on the battery and life-time on the screen. I left with a very reasonable bill of only $124.20. Try and get that kind of service, reliability and price from the guys on Ridge and Pearl much less from Apple. The screen did experience "Touch Disease". Just Google "Apple will fix iPhone 6 Plus devices with 'Touch Disease'" and you will find the CNN article on this defect in Apple iPhone 6s including my SE. Apparently even the new replacement Apple iPhone screens may have the defect - after all these are all mass produced in China for Apple. Neil explained the malady and replaced my screen without any fuss or muss and for the trouble also installed a Gorilla glass shield. With iPhones past the 5 series Apple states that you can not use any commercial cleaners ... not even your home brew of isopropyl alcohol. These cleaners will remove the anti-smudge coating that is on and in the glass. With Neil having installed the Gorilla glass protector I can now use my 50/50 solution of isopropyl alcohol and filtered water to periodically clean my screen. My old screen was glass and had wound up with a scratch and the coating had worn off (iPhone: "fingerprint-resistant oleophobic--oil repellent--coating"). I have been able to shoot event videos again without the use of a battery boaster pack thanks to Neil's repair. I recently shot an event in Peninsula "Music on the Porches" capturing 9 out of 20 bands for posterity over the course of 8 hours of video and photo shooting without running out of "juice". Thanks Neil and welcome to the...
Read moreIf your phone/watch/tablet isn’t working properly, I will tell you a little bit about why you should use Neil at Fast Fix Mobile.
I met Neil when I was out with my ex and her friend. Neil saw that both of our phones were cracked so he offered us a deal to fix both of our phones the next morning. We agreed and we showed up to the store the following day. Neil’s skilled work and customer service was top notch. He fixed both of our phones in about an hour and we went our separate ways.
Here’s where it gets interesting. I broke my phone four days after Neil fixed it, and I moved to Florida a few days after that with a shattered screen. I had called numerous stores down here in FL and they weren’t able to provide the same skilled labor as Neil. So, I booked a trip home and I gave Neil a heads up that I was going to be in town and that I wanted to pay him to fix my phone again.
I told Neil that I had an iPhone 8. He had the parts ready and when I arrived he took one look at my phone and said “bro, you have an 8+ and the parts I ordered you are for an 8.” I immediately felt like an idiot but Sir Neil went above any beyond to make sure I was taken care of.
Neil custom built a brand new iPhone 8+ for me on the spot.
Here’s where it becomes imperative that you use Fast Fix Mobile. I work in construction and you can usually find me anywhere between 20-80 feet in the air.
Today I was working on scaffolding about 40 up. My phone fell out of my pocket as I was bending over. It fell all the way down to the ground; 40+ feet. One of my coworkers was standing on the ground and he looked at it and said “It’s a miracle! It still works! And it’s not even cracked!” My custom built phone fell 40 feet and it only has the tiniest ding on it.
I will only ever use Fast Fix Mobile for any of my electronics. By the way Neil if you’re reading this, I am shipping you my monitor. It powers on but the screen stays black. Do your thing.
Thank you...
Read moreI cannot recommend Fast Fix Mobile enough! From start to finish, my experience with this phone repair shop was nothing short of outstanding. The staff specifically Neil went above and beyond to ensure customer satisfaction.
Firstly, they were beyond respectful and friendly, creating a welcoming atmosphere as soon as I walked in. Their professionalism was evident from the get-go, and they took the time to listen to my concerns regarding my phone's issues.
Not only were they respectful and friendly, but they were also incredibly timely. They wasted no time in diagnosing the problem and providing me with an accurate estimate of the repair duration. I was pleasantly surprised by how quickly they were able to fix my phone without compromising on quality.
Moreover, the affordability of their services was impressive. Fast Fix Mobile offers competitive pricing without sacrificing the quality of their workmanship. I appreciated their transparency regarding costs, and there were no hidden fees or surprises.
Consistency is another hallmark of Fast Fix Mobile. They are consistent not only in the quality of their repairs but also in their customer service. Every interaction I had with them was positive, and they consistently exceeded my expectations.
What truly sets Fast Fix Mobile apart is their commitment to customer satisfaction. Throughout the repair process, they talked me through each step, ensuring I understood what was being done to my phone. This level of transparency and communication instilled trust and confidence in their services.
If you're in need of phone repairs, locked out, reset, lost data, look no further than Fast Fix Mobile. Their exceptional service, friendly staff, timely repairs, affordability, and consistent quality make them the go-to choice for all your mobile repair needs.
Much...
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