Changing my five star review to a one. The first time I came here over a year ago, I was excited and brought friends. The place was really organized and there was a wide selection of vendors, including personal friends. Today I had a different experience. I was picking out clothing and a lady asked me if I needed to try them on. I explained that they were too old to just try on and I didn’t want to do any damage to them, I just wanted to purchase them and alter them for myself. She sat and watched me shop for two minutes and I said to my friend, “we need to leave.” I was uncomfortable being treated like I was trying to steal something. I went to checkout and used my unsigned business debit card. They asked whose debit card it was and I said, “it’s mine.” The man said it was not valid unless signed and I said, that’s fine, I never sign my debit cards. He told me then I should write ask for ID if I didn’t want people to use it without verification and I explained I don’t want to have to provide my identification every time I make a purchase. The ladies working started to chime in saying I should never go to the Post Office (I ship packages daily for my business, no issue). I had my ID and offered to provide it but left feeling like a criminal and embarrassed of the scene made. Needless to say, I won’t bring my friends or mother back here!
I am fully aware that this was a safety procedure and understand why it wasn’t technically valid (I just got this card three days ago as a replacement for my other card). It’s not the message that was relayed it’s the way that it was relayed to me. I don’t want attention brought to me in front of a place that I shop at. To customers from afar it looked like we were trying to use a stolen debit card. It would be easy to politely say, “I’m sorry I can’t accept this because it isn’t signed.” It would have been easy for me to offer my bank debit card, which is signed to them, or cash. I just...
Read moreI visited The Hub because my best friend—a white man from the area (and you’ll soon see why that detail matters)—and I love antiquing. I was in town from New York, working on an art exhibit, and excited to explore. Upon arrival, one of the employees kindly gave me a small basket to carry items as I browsed.
But as we walked around, five different employees approached me, asking to take the very basket they had given me and place it at the front. Each time, I politely said, “No thank you, I’m still looking.” My friend and I both found it strange and excessive. At the time, I didn’t fully realize what was happening—but in hindsight, it’s painfully clear I was being profiled.
Later, after I left my basket at the front to check out their downstairs section—which isn’t connected inside the building—an employee chased me down to ask whether I had returned a necklace I had tried on moments earlier. I told them I had, and when they asked if I knew where I’d returned it, I explained, “I can show you when I come back upstairs to purchase my items.”
By then, the message was loud and clear: I was being watched, singled out, and treated with suspicion—all because I’m Latina. I felt shaken and anxious. When I went back upstairs, I pointed out the necklace to them and then calmly shared how the entire experience had made me feel. Two employees, who seemed to be managers, offered no apology—just awkward attempts to make small talk and jokes about the items I was purchasing, as if nothing had happened.
Despite the way I was treated, I still bought my items—because the booths are run by independent local vendors, and I wanted to support their work. But I left feeling humiliated, targeted, and deeply hurt. I cried in the car.
If you are a person of color, be aware: The Hub is not a welcoming space. Think twice before supporting a business that treats...
Read moreReasonably good and varied selection and I’ve bought things here in the past. Big buyer beware caveat though, there’s probably at least a dozen booths throughout this place buying cheap rosso reproduction glass and trying to pass it off as vintage. There are some antique and vintage glassware items, but a not inconsequential portion of what is for sale here is brand new stuff. It wouldn’t be so bad if it were marked as such, but I believe they’re largely hoping to prey on less educated buyers so they make no mention of manufacturer or era.
Shady selling practices in this reviewer’s opinion. I’ve never seen an “antique” store specifically and intentionally not mention the maker of glassware when it’s known, except when the intent is to deceive.
I hate to have to exclude all of the actual good sellers that sell there, but after my most recent trip there and the prevalence of reproductions not marked as such and priced as vintage, I won’t...
Read more