we had a great experience registering for five 10 x 22 rooms. We are currently have seven storage rooms that are under the location and we’re very surprised about how nice the storage facilities were Tay, the associate that helped us was amazing. I hope the company knows what a valuable asset they have in Kay. Here is the list we noticed in contrast to where we were currently storing that sealed the deal for us. 1. easy access 2-Security of the storage units combined with the security of personnel as the doors go down so quickly 3-Ample automated lighting 4-Clean restrooms 5-Easy open doors 6-Plowed driveway is clear, snow and ice 7-most importantly is great employees. Again, I want to emphasize How much we appreciated Kay and getting...
Read moreI’m moving in two weeks and needed somewhere to store my belongings. Extra Space Storage in Novi made the entire process incredibly seamless and stress-free. Everything was easy and contactless; I was able to complete the entire reservation online without any issues.
When I arrived at the unit, I realized I needed to change it, and that’s when I had the pleasure of working with Kay. She was phenomenal! Super friendly, helpful, and patient. She went above and beyond to make sure I had everything I needed, including the correct PIN number and clear directions to my unit.
Thanks to Kay, the smooth online process, and the clean and well lit facility, I feel confident and at ease knowing my items are stored safely. Highly recommend...
Read moreExcellent experience with ExtraSpace Storage, I would like to express my gratitude to Ms. Kay Radney, store manager, for her professionalism and help! After I made online reservation for an unit, the earliest moving-in day is Tuesday, but I already scheduled moving company to do the move on Monday, Kay, she made the change so I was able to do the move on Monday. Then about two hours before the move, I realized that the unit I reserved is too small, so I called Kay to see how f I can change to a larger unit. She quickly did the paperwork for the unit change. Her quick action made a smooth process for my move!
Thank you,...
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