AutoZone Auto Parts — Local services in Oklahoma City

I started going into this store cuz a tall gentleman by the name Jon S (a manager) was so helpful. As a woman I sometimes feel like people at these auto parts stores don’t want to give me the time of day. That or they try to sell me anything and everything including stuff I don’t need. But Jon S was so extremely helpful. Not only told me exactly what I needed, but also explained why I needed it. But also gave me prices which really helped. I felt very confident that he was concerned about my needs, and never felt uncomfortable. Always professional, friendly, very knowledgeable, understanding and a true asset to AutoZone! He once said that he treats not only women but also men, as tho they were family. He wants everyone to be safe on the roads. But now come to find out he no longer works for the company. They said he was let go. That makes me sad, and mad at the same time. I guess I’ll take my business elsewhere cuz the people that are there now are rude, and dumber than a box of rocks!! I wouldn’t trust them as far as I could throw them!! What a shame. There’s an O’rileys and an Advanced Auto across the street and I will definitely take my...

I recently purchased a serpentine belt from AutoZone store #4976 and payed my deposit for the loaner tool needed to replace the belt. Only to find out that they (#4976) did not have the tool on the shelf, I was told that Store #6759 had the tool needed. So I drove to that location showed them my receipt and got the tool needed. After about 2 hrs of struggling with the belt, Ray Prado came out to help. He decided that the belt the original Autozone store #4976 had sold me was the wrong size belt. He quickly went inside the store and came out with the right belt for my 2011 Honda Pilot LX. If it had not been for him, I would have still been stranded without a drivable vehicle. I would like to thank Artesha, who waited on me, for her kindness and friendly service as well. In conclusion, I was back on the road in approximately 30 mins.

Sincerely...

My father took the computer out of my Dodge truck to be checked and reprogrammed. It was our understanding that if the module checked ok there would be no charge. When he went to pick it up, it was marked “no faults” yet he was charged as if the full service had been performed. When he asked about it, the person behind the counter was rude to the point of being accusatory. The person, who my 80+ year old dad believed was the manager “got right in his face”, speaking rudely. In my opinion this was uncalled for and this store has lost our business...