Wireless World Verizon Authorized Retailer — Local services in Onawa

My wife and I were very impressed with how fast we were assisted as we came into the store. The store manager, Jo, greeted us with a smile and after pleasant conversation began to find out what we needed. She took us to the counter and as I had so many questions but she answered every one of them and it was obvious that she had a great knowledge of phones. After taking the time to find out what features I wanted from a new phone she showed me a phone that was most tailored to my needs. The data transfer from my old phone went so fast and ALL of pictures..texts and phone book were intact on the new phone. She also made sure the phone had insurance and explained details of how it works. Jo also help me pick out a case and put in on as well as screen protector. The whole experience was very pleasant and it's refreshing to see this level of professionalism and friendliness! I shop in many places and those stores don't provide even half of the service I enjoyed at this store. I look forward to going back to this store for accessories and new phones in the future. UPDATE ON FEB 17 2023..We came back to this store and purchased a Galaxy S23 and the service was again excellent!! Joanne was so pleasant and very knowledgeable. This continues to be one of our favorite stores!! UPDATE 8 2 2025..JO was there today and sold me a new Galaxy A54. She is so pleasant and smart..answered all our questions. We really enjoy this store and the...

Jo and Stefanie are the best. Mike and I spent hours at the Apple Store in Omaha. Mikes with a phone issue and me with 2 IPads each having separate issues. With Mikes phone it kept asking for an old ID. The guys at the Apple Store said there was nothing that could be done to correct this. The Verizon store in Onawa redownloaded the apps with a new Apple ID and now it works perfectly. With my IPad they told me that the newer one was shot and to throw it away. So they did with my approval. The older IPad had a change in a user from someone that borrowed it from me and he forgot the password. The Guys at the Omaha Apple Store said that they couldn’t fix it. I brought it to the Verizon store in Onawa and they connected it to iTunes to force an update. Guess what I’m able to use it once again. My advise to people if you are having Apple issues, drive to Onawa and ask for Jo and Stefanie, they truly...

if id can give this an 0 STARS I WOULD!!! cause they MAKE you get an new number and HAVE to HAVE it activate it before you LEAVE the store!!! ive contacted verizon support onto the website as of 06/05/2016 and also they said i SHOULD be able to buy it without activation of it!!! BUT!!! THAT STORE MANAGER KNOWS IM NATIVE AMERICAN!!! AND ALSO MY TRIBE OWNS AN CASINO!!! THE WINNEVAGS ONE!!! THEY ALSO TREATED US LIKE WE HAVE BUNCHIES OF MONEY!!! WHICH WE DONT!!! and also verizon support chat said i should go to an different verizon store :D which i will call up into sioux city :D GO TO THE ONE IN SIOUX CITY!!! OR CALL THERE!!! I HATE THIS STORE SO MUCH!!! ID PROBLY NOT EVER EVER!!! RECOMMEND THIS STORE TO ANYONE WHO ARE AROUND HERE OR LOCAL!!! DO BUY GO TO THIS STORE!!! now good day...