My husband and I browsed the store and made our way outside to the outdoor furniture. We noticed a tent with several sale items and we walked in as a few caught our eye. After walking down an aisle for went felt like several minutes a woman abruptly yelled at us to leave the tent because it wasn’t open to the public. We did not know as there were no signs nor any acknowledgment from the staff working outside and in the tent. We of course apologized and immediately turned around and walked out. The women then made a very snide comment about their lack of sign (but yet we still should have known). We again apologized and I told her to have a very nice day. To which she responded a kurt thanks. Then, another woman shouted from where she was standing that the tent would be open soon. At this point, I look at my husband who is equally offended as I am and we decide to leave. My response to them was point taken, we got it.
This was our very first time ever in a Plow & Hearth and it will...
Read moreWent with my wife and mother-in-law to do some shopping. Had an older cashier act very rude and unprofessional. Never caught her name, will include reciept info below. User AC Spl DLO Rg#302 Dr#302 Time 3:22 Oct 9 22
My wife just wanted to get a drink while her mother shopped around. Found a few free samples that had and wanted to try some out. She grabbed a few samples and the drink she wanted to purchase. Went to the counter and waited patiently to checkout. The cashier almost didn't help her, and during the checkout commented on the free samples. When my wife mentioned that she wanted to try the different flavors to figure out which ones she wanted, the cashier replied "That's not what they are for, they are for paying customers that are actually going to buy them." Didn't make any sense in making a comment like that, implying that she wouldn't buy any of the jam after trying the free samples. Overall, a negative experience, I hope to never run into this...
Read moreIt's one of my favorite shops in Virginia. Wonderful selection of yard/garden supplies and decor (incredible wind spinner selections), yummy jams, etc. (I'm trying tangerine strawberry marmalade this time), fireplace accessories, cool t-shirts (Life is Good), the list goes on. The main shop is in front of the outlet and it's great, too. The icing on the cake is the genuinely nice and...
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