LeJeune Hair & Makeup Artistry — Local services in Orlando

My experience with LeJeune was had highs and lows but overall my family and wedding party was satisfied with the outcome.

Pros: Karine and the rest of the hair dressers are awesome, kind, and sweet. They are also bilingual which was SUPER helpful for my family. The bridal party make up and hair all looked amazing. Also our little girls’ make up was on point - not too over the top, very natural and age appropriate. I was a little concerned about make up for the ladies of color but they did a great job. Everyone loved the airbrush make up, both the make up and hair kept up through the whole day. On the day of - I received a call that the artists were going to be a little late, to make up for it they sent two more artists to make sure we were ready on time. All of the ladies handled requests, my nerves, etc. with grace and kindness. Kept the whole party in a positive and light mood.

Cons: Communication with the company was horrible. I reached out over and over again to get confirmation on start time and the number of artists. I’d get no response and I’d have to keep following up over and over again. I couldn’t get a straight answer about number of artists, we are truly lucky they sent additional artists on the day of because there is NO way we would’ve been ready in time otherwise. I was charged a deposit of 125 which should have been applied to the total cost but when I added additional services the deposit paid on the contract was changed to 100, not sure why. So I paid an extra $25 because it wasn’t applied to our services. My trial was okay. The artists were late and no one gave me a heads up. I was lucky that someone was at the studio that was able to find out where the artists were. Especially since no one answers the company phone. I am from NY so I traveled for my trial, to panic about potentially being stood up. My trial make up was very concerning - I knew there would be certain things we’d have to adjust here and there but the make up was way too harsh for me. I explained I don’t want lipstick and I wanted a lightly smoky wing tip. Unfortunately my make up during the trial ended up looking like 80s make up and the eyeliner looked like costume cleopatra liner. The artist was graceful about my being upset and kept me calm and reassured me we’d figure it out. In the end, I did my own eyeliner / wing tip and eyebrows, and lip gloss. Lastly, I personally don’t think the company should charge from strip lashes, they weren’t super high quality by any means and are generally included with other companies.

All in all, it was a rollercoaster but it worked out. For someone like me, who is anxious and planned a destination wedding, the process was not...

I would like to start by saying that the hair and make-up artists are very talented and do a great job. However, the administrative staff of this business needs major improvement. After having a trial and also hair and makeup for the rehearsal dinner with the same 2 artists, they showed up two hours late the day of the wedding. My daughter kept it together but she so stressed waiting for them, not what you want for her wedding day. We had a large group and my daughter had made it clear the need for multiple artists.She was told there would be 6 assigned, including the 2 that had worked with her. There was one makeup artist there when we (12 of us) arrived at 11:30 AM and she didn't have any makeup - she told us the other girl was bringing it. After 35 minutes a hair artist arrived. She referenced the original contract which stated 12:30 start time but the bride had spoken to them saying the earlier time was needed. But supposedly all 6 would be there at 12:30 PM, so we waited. There were maybe 3 there at that time and we were repeatedly told the rest would be there soon. Maybe by 1PM or 1:15 PM 2 hair and 2 makeup artists were there. The 2 that my daughter was waiting for showed up at 1:45 PM and 1:55 PM. The photographer was scheduled to be at her home for pictures at 2:30PM. What a mess!! It was obvious that the artists had been booked elsewhere and that's why they were all so delayed. I would have appreciated an honest response when asked when they'd arrive because we could have come up with a plan B. There was never an apology offered and it was obvious from the attitude s of some of the artists that they didn't care how badly this was handled. Perhaps it's happens...

I cannot say enough good things about these amazing ladies and this company! We booked them for our 2022 Disney-themed wedding. Our practice hair/makeup session was scheduled right before our engagement shoot and it was delightful. Our wedding day was the most magical!!! Ngoc and Maggie did a beautiful job turning us into princesses!! I also have to say that Patricia was an absolute dream come true. We had pre-asked for one of our MUAs to stay with us for a few hours into the wedding to assist in touch-ups for hair and makeup for our entire bridal parties and two brides of course! Patricia took it upon herself to be available the rest of the night in addition to one other MUA. Being two brides, Patricia was concerned that one of us wouldn’t get the attention we needed for touch-ups and wanted to be there for us!!! She stayed late to ensure all was needed before they left for the night. While doing my touch-up hair, she even helped me breathe through the anxiety I was feeling as our timeline was running far behind. I didn’t get to thank her in person for what she did for us that night. We will never forget how important she made us feel. Patricia and her team are a big part of what we loved so much about the best day and night of our lives! Thank you...