In terms of quality of work done, Pine Dental is below the standard I'm used to. There goal is to mark up the price and nickel and dime you out of your money. Charged $25 for PPE(Personal Protective Equipment) and only the dental hygienist was wearing a cheap mask out of everyone in the entire place, I would've expected them to at least be wearing a face shield, what a scam, I don't recommend, public beware!
11/17/23 Pine Dental Health responded to my 1 star review, said I got a steal of a deal, so you basically saying I got what paid for!? Cheap service for a cheap price. They said I only paid $80 for exam, xray, cleaning, my credit card statement shows I paid $107 not including the additional $25, if that was true then somebody owes me a refund because I was overcharged by $27, They said they're a struggling small business and lost money on the deal, well it dosen't make smart business sense to offer Groupons if you're going to losing money on it! Maybe you're banking on bait and switch upsell! To Pine Dental Health, be the professional and not respond to a former customer opinion about their negative experience. As for the 1 star š ...
Ā Ā Ā Read more( Marjorie Sanabria) This people are fantastic.Yesterday was my first time.I couldn't wait to meet them because when I called to make my first appointment the front desk ladies was very friendly, very professionals and very very sweet!!! . Very sweet ladies and very professionals.I told my husband I have to buy something sweet for this sweet and excellent staff so I bought an apple pie and I was so happy and excited to see them and give it to them . I don't regret it because when they saw me they really was waiting for me with their beautiful smiling faces and very happy when they see me, they received me like when you are waiting for somebody in your family that you dont see for long time..Wao I give this place , the staff , the doctor 100+ plus . They make me feel like a family. Love love this place.I Cant wait until my next app. Very proffesional staff caring people! Very clean place place also. What else's can I say? I love them already. LOL. I have a new family in town....
Ā Ā Ā Read moreBought the groupon for the more expensive cleaning- FMD cleaning. I called and spoke to front desk lady Nicole to ask if I needed to get my wires off of my braces. I clarified with her 3 times and she stated she had asked the dental hygienist and said that I did not need to take off the wires. I got there, Noura, the dental hygienist told me I should have taken off the wires for the cleaning. She told me that she told Nicole I should have taken my wires off. I called Nicole back and asked for a refund of at least the office fee since i did not get the full cleaning i should have gotten. They declined. Just extremely disappointed with their service since I had asked them three times and they offered no reimbursement. They spent total 15 minutes cleaning my teeth for $150 which is "FMD cleaning". Not going back. Only good thing about them is Noura,...
Ā Ā Ā Read more