UPDATE: Got a call from the manager today and she tried to tell me to look thru my house, that the blazer must be there. They would check with a few other customers, but that could take weeks. I LOVE how they tried to blame ME for the missing item. Unfortunately for me (and why I know that blazer is nowhere in my house), the blazer was part of a set that came with matching pants that were both sent to the cleaners. The pants I got back, the matching blazer, however...
I have been using Sparkle Cleaners for quite some time now. They have been ok, until now. (I've had a few small issues, including missing buttons and ruined hems) Now, they have lost my son's blazer. It's nowhere to be found. I suspect that they gave it to someone it doesn't belong to. Whatever the case, I still haven't heard from them to...
Read moreAre you Serious?! I am very serious! I stopped in there in a panic on the morning of Friday, June 13th. I needed my suit to be cleaned for a meeting that I was to attend that Sunday. As I was ready to beg, borrow, and steal in order to get it cleaned by the end of the day on Saturday, Dee very calmly looked at me with a bit of a smirk and asked me if the same day (Friday) by 5:00 PM might work. Huh? Really? How could that be possible, I thought. However, ever-confident in her assertion, Dee reassured me it would be done. Apparently, she has the authority to use the “bat” phone to call the dry cleaning wizard at Sparkle 🤓. To my sheer amazement, my suit was not only ready before 5:00 PM, but it was also impeccably presented to me! Way to go Dee...
Read moreThis was a major disappointment!! All I needed was 4 inches removed from the back of my dress and surged. A tight hem on the edge if the dress very simple IF you have a surger. I don’t have one anymore. This place kept my garment quoted 25.00 then 16.00 and when I picked up it was not done well. They kept it longer and in the end charged me 19.00 and it was not the best work. Go some place else for alterations! See the picture! Sad looking! First time using a surge machine?? Not worth them keeping my dress for two weeks n...
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