Bennet's Appliance Centers, Inc. — Local services in Orrville

Ok so I only gave 4 stars, because we did not buy anything yet. We were very pleased with the sales rep we talked to. Please understand we had no intention of buying anything today. We had questions and we went there to see if we could get answers. We did. Honestly we will most likely go back, but want to check some other places out first. We told him when we walked in that we were not going to buy anything right now we were just there for education, and he never once looked like he was more interested in helping somebody that was going to buy today. He stayed right with us, answered our questions and offered thoughts based on the things we had mentioned, like we are a family of 6. So capacity of a washer matters to us.

Update: just wanted to update a little, we did end up going back and buying a new Electrolux washer and dryer from Bennets. This part was fairly cut and dry, because we had already done all of the research. We actually ordered them. If I think of it I will update after they have been delivered and installed. Still very Happy with Bennet's Appliance.

Update 2: Washer and Dryer completely installed for a couple of weeks now. Enjoying them. The Delivery people were polite and respectful. There was an issue at a previous install, so they had to leave in the middle, but I didn't mind, partly because I knew that if I had an issue after they were done they would be back to correct it. They were back in about an hour or so and finished the job. Cleaned up and were off to the next one. Very pleased that we chose Bennet's Appliance in Orville, I suspect the next time we are in the market for a Major Appliance they will be high on our list of...

Bennet’s saved the day for my husband and I! When our old refrigerator suddenly died, we found ourselves emergency shopping. Big box stores and other local appliance companies had high prices and expected delivery times of 3 weeks away. Bennet’s was able to beat all the competing prices, offered us incredible payment terms, and delivered our new refrigerator within 2 hours of the sale. Our salesperson (Grace) was extremely friendly and knowledgeable. Grace was able to understand our needs and quickly directed us to the most suitable options. We were buying on a day when they don’t normally do deliveries, but knowing that we had an emergency, the owner (Kent) and his son (Ben) handled the delivery and installation themselves.

Bennet’s team practices the golden rule in their business. They go above and beyond to treat their customers well. We had such an easy experience buying our refrigerator, we ended up buying a mattress and bed frame at the same time (thanks to David for his expertise)!

We couldn’t be happier with our experience and have already referred several new customers. We will definitely be going back for future needs. A huge THANK YOU to the entire...

I had previously purchased a Dishwasher from a big box store, only to be told upon delivery that I would need to hire a plumber because my shut off valve was in a difficult area. I cancelled that order at delivery and viewed dishwashers online to find what I wanted. I then called Bennett's and spoke with salesperson Tom who was so helpful and kind I couldn't believe it. He held the dishwasher for me without any money down, because my husband was having surgery and I could not get to the store for a few days. When I drove to Bennett's to buy the dishwasher, I was told an installer would call me to schedule a time. Within a few days, installer Tom (not sure if same Tom) called and yesterday he installed. He was here for 2 hours and he worked so hard to make the pipes and turnoff valves compatible. My house is over 85 years old and the plumbing is challenging . I could not be happier with all the service I received from Bennett's and I also received an excellent price on the...