Came in today with trade ins, was the only customer in the store when I arrived. Placed my trade ins on the counter and then had to stand and wait for five customers, who came in after me, to be checked out before they would begin helping me. At no point did the associate ask me if I minded to wait, or explain he was trying to keep any process in place. As a Pro Member and a customer in general, the level of service and communication were far below an expectable level. Terrible service and...
Read moreI was just in there to pick up a preorder and was dealt with an amazing and super nice associate, I went in to trade in some games and pick up my pre order. He made the transaction smooth and was not being annoying and pressuring with benefits. I have been to many gamestops and have had negative experiences but freely being able to pick up my preorder and have no issues...
Read moreThey stopped stocking any high-end goods other than consoles, so sick of hearing I can order it for you, I came to the store because I would like to have it now not later. But the staff are quick to resolve any issue's and...
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