Value Pawn & Jewelry — Local services in Palm Bay

This low review has nothing to do with the employees. It’s because of their layaway system. I had forgotten to make a payment. Four days after the payment was due they called me and reminded me. As soon as I hung up with them I made the online payment. They give you two options online, you can choose the payment that’s due or you can type in what you want to pay. I chose what was due. That was my final online payment, my next payment would be in store to pick up my item. So I went in today to do exactly that. They tell me my item was dropped because I missed a payment. I told them I paid immediately after they called me. When they checked their system somehow my final payment was short $0.14. I said I paid what they prompted me to pay. They said they don’t know what happened. So I said then I’ll just take the refund and pay for it now. Well apparently since my item was dropped I lost my $30 down payment meaning I’d now have to pay an additional $30 or lose the money I already paid because when they say refund they mean store credit. Luckily one of the other workers chimed in and they technically gave me a $30 discount to equal everything out so I’d end up paying what I originally came in there to pay. I was shocked that they’d drop my layaway over $0.14. Especially when I paid what I was promoted to pay. Idk if it’s a system problem or a them problem but with either way I’ll never use their...

One of the best pawn shops I have been too! I was looking for a nice little guitar amp I can practice and travel with an they had an excellent selection with all of the best brands. They let me pick a guitar off the wall and gave me a cable to let me do my thing and test every one. We worked out a deal on the price and I was more than satisfied! Even beat the best current Ebay prices of the same amp! I find these other comments hard to believe. The staff was not only attentive and polite, but I had two different people assisting me. The store was clean and all of the merchandise was in nice condition. The other comment I read was their prices were slightly below retail? That's totally false. I was choosing between a Line 6 amp or a Fender Mustang and both were priced around $20 below current Ebay prices on (used amps). They were priced exactly 50% below retail of new! Then I got another $15 knocked off of that by just politely asking if they could do any better. They also told me I had I think 30days to return if I found any issues with it or didn't like it for any reason. Never got that offer from a pawn shop before. Maybe some of these other people had a bad attitude when they went in or something. I had a great experience and plan on...

Value Pawn has given me the absolute hands down best experiences I've ever had with ANY pawn shop they're always super nice and helpful and also have always offered me top dollar on everything I've brought in there like literally have given me more then any other place ever has or has ever offered me for some items , sometimes even as much as DOUBLE the amount of what offers other shops have given me so I've been a loyal customer for probably 5-6 years or so now cause of that and because of just how pleasant , professional and easy they are to work with and how they don't try an make as much as they possibly can when giving an offer for items and actually offer and pay fair amounts for items , so their sign that says "we pay top dollar" is the absolute truth and not one bit false advertisement unlike a lot of other shops around here and they also don't try to take advantage of people that are in desperation and needing cash ALSO like literally every other shop around , I will specifically drive across town and drive right past every other shop on my way to go to Value Pawn every single time ! HIGHLY recommended pawn shop if you're looking to get top dollar for your items OR looking for good fair prices on the items they're...