Come here every week for the past few years as they have some of the best deals on tobacco products in town! The bad part is that every time I go one of the cashiers who is a flimsy looking young guy with long hair and a vape IDs me like its my first time walking in there everytime! I could point him out in a crowd I see this guy so much and I he doesnt ever remeber me like if he didnt see me almost everyday. I dont feel like a valued customer ever and I guess thats okay except one day a random bearded guy walked in there behind me and he didnt want to sell me anything even with my ID because that other guy didnt have an ID himself. It sucked that I had to take responsability for someone I didnt know either way I had to go home empty handed he didnt even ask if we were together or anything he just didnt sell me anything like a little douche bag. I dont know if hes on drugs but it felt very strange and I felt so unfairly treated now I tend not to come here to avoid such...
Read moreI've been a regular customer at JMJ Tobacco at 800 Palm Coast Parkway for several years now but today I was very disappointed with the treatment I received from JMJ's owner, Maureen Vitello. Prior to making a cigar purchase I asked the counter clerk if the business still offered buy 3 get 1 free offers. I was told yes so I proceeded to buy 4 cigars at $7.99 each and 4 cigars at $2.99 each. Upon making payment I noticed that they only discounted my purchase by $5.98 instead of what I believed should have been $10.98. When I inquired as to why, the owner came out of the office and told me that she was "sorry" but that's "just the way they do it." (The 2 least expensive cigars are free). To add insult to injury she then told me that if I had made two separate purchase transactions that I would have received one of each cigar free.....Ridiculous policy and terrible customer service. I'll be taking my business elsewhere in the future and advising my friends and family to...
Read moreAfter being a customer for years, I overlooked the rude son that works there from time to time who never says thank you when I make a purchase but thanks everyone else who walks in. I overlooked the horrible and disgraceful political views that I have to hear every single time I walk in, and I do walk in on an almost daily basis. Not everyone is a Democrat. Some people just want to buy cigarettes. And the cherry on top, while I will never spend another penny in this place of so called business again, the owner complained about clumps of hair near her back door from my hair salon saying it was " F#&%@+! Disgusting! " I'm sorry but I thought it was quite disgusting when you brought your dog in and had him move his bowels outside MY DOOR. I'll take my hundreds of dollars a month...
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