Cassandra Party Land — Local services in Paramount

Zero stars if I could. I bought 2 pinatas and rented some chairs and tables on a Tuesday for a party on Saturday. When I went to pick up the pinatas on Friday the cashier asked me if I wanted to pay for the tables and chairs, since I was in a rush I told her I would pay on Saturday when I picked them up. There are only 2 employees working there since I have been there. When I went on Saturday to pick up the tables and chairs the cashier told me that I didn't have a reservation. I explained to her that the first cashier told me I could pay today (Saturday), but the second cashier said "I don't know what to to tell you, she didn't tell me anything. I don't have anything for you." I asked if she had anything to rent me without a reservation, and she said no. What really got me was she didn't even try to make it better, or apologize, she was just extremely rude and told me she didn't have anything. I was mad and frustrated, but instead of yelling I just told her to her face that I would never do business in that establishment again, and she told me that she didn't care. I walked out and went somewhere else. Ma'am, if you are reading this and you see any part of this review as false, or exaggerated please reach out to me, and I will gladly take down any part that is not true. Furthermore I would love to hear your version of things as to how I made a reservation on Tuesday, you called me to confirm, your employee tells me I can pay Saturday, then when I show up Saturday you're just mean and have no reservation. Please explain to me...

Love this place! I have been coming here twice a year for the past 8 years to buy balloons and supplies for my daughters' birthdays. They know me by name. Love the local shop, with an owner who is part of the community.

We need to do our best too keep little gems like Cassandra Party Land open...

Loved the ladies they are very attentive very nice they are low in stock but they defiantly have plus size costumes the prices are reasonable pricing the same as any retail they allow you to try on the costume. Most of the costumes also come with assecories. Overall a great...