ExpertPower — Local services in Paramount

Recently, I ordered a rapid desktop charger for a discontinued handheld Kenwood amateur radio, along with a spare battery - and Amazon quoted 8 to 15 days to receive this product.

I did some research and found that ExpertPower is a local business to my home, so I called and spoke with a representative who told me that he could probably get it out and shipped within 24 hours.

Well, he did. I received it today (5/4) and just placed the order on Wednesday. This kind gentleman went above and beyond to satisfy a new customer - and that is worth its weight in gold.

Congratulations, you just gained a loyal and long term customer for all of my battery and charging needs. Thank you for your simple token - it...

Bought two pairs of batteries for my UPS devices. It's stated that they have a life of 3-5 years. In less than 2 years one of the pairs failed. The load was about the same with both UPS devices.

I reached out to Expert Power to see if they could help out, and they said they could do nothing.

I get there's a 1 year warranty, but the bats are supposed to last 3-5 years. At least gimme a promo code or something so I can buy a replacement set - the way they pro-rate car batteries at Costco, for example - but no, nothing.

They took my money quite readily, delivered a substandard product of poor quality, and then didn't care to help out.

I definitely won't be getting anything...

I ordered and immediately paid for two 3800mAh batteries from Expert Computer International. They sent me two 1300mAh batteries instead. I kindly asked them to contact me, but they ignored me and immediately MODIFIED their closed auction listing on eBay to change the 3800mAh to 1300mAh. Fortunately, eBay tracked all the changes they made. I have filed a dispute with eBay, PayPal and next the US Post Office. They won't even call me to apologize or try to make it right! I don't understand why they are trying to cover their tracks instead of just emailing me back. I was very nice to them. Now I have no choice but to fight for my rights and a full refund. BEWARE OF...