El Pollo Loco — Restaurant in Paramount

These people are the worst, this is not an overall review, it’s based on 7/10 visits. To begin they make their own closing schedule don’t even abide by what they have on display, and to get rid of clients they always say they are out of chicken 50 minutes prior to closing. Secondly it’s always a gamble ordering through the drive thru, I have gotten dry, burnt chicken plenty of times. Enough times for me to be here writing this review, so enough said. Maybe hire personnel that enjoy and take pride in their job and aren’t there just to make a quick buck. After all their hard earned money is 100% equivalent to the customer, since we also work hard for our money and choose to spend it here, we also expect the same respect. I hope this reaches out to anyone who can make any positive changes. Thank you and have a...

I became sick last night after eating the salsa that was bad, old, sour or whatever. I ordered a shrimp tostada, and 2 piece breast with sides. While eating the tostada I was also eating the salsa. I could not tell it was sour at that time. When eating the wing and breast I put salsa on my floured tortia. That is when I tasted the salsa and how bad it really was to be eating it. But, I had already digested the salsa with the tostada, which camouflaged the bad taste it was awful. I woke up about 4:00am feeling nauseous. I went to throw up, nothing would come up. Now, mind you, my stomach is still hurting. Try to use the commode, it helped my stomach some. I drank some ice water and laid down. Eventually, I went...

Food was good but the restaurant was so dirty. Bathroom, dining area all dirty. There was no clean table to eat. We asked 3 times for someone to come clean our table before our order was ready. They finally came when we were halfway done eating and had to move pick up everything and move it out of the way so he could clean. Which we didn't want to have to do and that's why we insisted on getting a table cleaned before we got our food. I'm not sure if they were having a meeting or just on break but there was a large group of employees sitting together in the dining area, they heard me complaining and none of them bothered to at least tell another employee to come clean. Definitely not going back...