Stroh Ranch Liquors — Local services in Parker

Honestly I'm shocked at how poor the service is here. They are in a strip mall that has a big grocery chain that offers the same -if not better- wine and beer selection at the same or better prices. However, we went here yesterday because as a small business owner, I know the struggles, especially against the big brand grocery stores. Supporting local businesses can be good, but bad local businesses like this need to go.

To the owner: the kids you had working there around 6pm on 10/15/24 aren't doing you any favors. We ended up just going to the grocery store to buy our beer and truth be told, we will be skipping this store in it's entirety from now on. Other local big liquor stores have better prices and better selections of high end wines and scotches and, well, all other alcohol purchases are more convenient when you are grocery shopping. Heck, I would take gas station service over those two kids you have working.

Edit for the owner: 1. It's called putting your prices online. Anyone can compare prices, that's typically what we do when we buy high end scotch. Would you like me to list on this review where customers can find a much better deal at your competitors? I'm more than happy to show you I can see your prices but that won't look good with how high your markups are. 2. they debated whether or not to let her use the bathroom. Seems like after reading the reviews from your store, brown people sort of get the raw end of the deal with your team....coincidence? hmmmm I get it, we are in douglas county. 3. That is a straight up lie, I never even talked to them. I was simply talking to my partner. I'm sure if you review your security footage, you'll absolutely see 'certain types' allowed to use the bathroom. It is what it is though. I'll happily not give you business and actively tell people what a dumpster fire your...

Extremely friendly and helpful staff! They will always take time to recommend and seek out whatever your looking for. They have a rewards program and give discounts to military and fire. It's always nice to see a store that appreciates its veterans and civil service workers. Good selection and prices are good. They have the BEST sales prices of any store I’ve seen. I go there to see what whiskey they have on sale, sometimes up to 30% off which has provided me the opportunity to find two of my favorite whiskeys because I wouldnt have tried them otherwise....

I had to call Stroh Ranch Liquors for an honest mistake on their part charging my card (card reader machine error). Starlette not only took 100% responsibility for the error on the store's behalf, but immediately refunded the amount to my card and called me to follow-up and let me know the status. Wow! Mistakes happen, that's a given, especially when dealing with technology, and it comes down to how does a business respond. FIVE huge stars to Stroh Ranch Liquors for their professional, kind, immediate response. Problem solved! I'll be a life-long customer....