Big Update: I had to go in and clear up the bits below about my account info all being changed (with my reward points still i. It). I saw the folks I usually see aka Alex and CJ. Of course itās a little odd after leaving a negative review to just walk in and bring up another issue I was having⦠fortunately Alex was incredible. He and CJ care very much for their regulars on a human level and gracefully corrected all of the issues I was having. We were all able to acknowledge that these things happen and the magical tingly feeling that FK used to give me came back. šŖ. Wyatt also reached out to me via phone in an endearing way. Iām very satisfied to see the ship is still being steered by some amazing people.
Update: When I went to check my remaining points, my account name had been switched to a different name and my contact info had been swapped to someone in Nebraska. Iām guessing my dispensary account was hacked or altered. Someone might have tried using my reward points? No idea.
Planned to make a larger purchase today during their 3-5 happy hour special. Placed an online order at 3:00 and left work early to make it by 5:00. Traffic is of course nuts near 5:00 and there was an accident that soaked my time up. I was 8 minutes past 5:00. I asked if I could still have the %30 off but the guyās response was āno, you have to ring out by 5:00ā. I mentioned that the online order site just says ā3-5pm is 30% offā and I placed my order at 3:00. He said āno exceptionsā. He was running pickup today at 5:00PM and I usually donāt like having to transact with him⦠he is bald with glasses and makes me feel like a burden when I shop there. (Iām quick and easy to work with)
Iām a regular that most of the staff knows well. I tip very well becuase Iām not a jackass and I appreciate them. Reluctantly Iāve decided not to shop here anymore. The purpose of this review is just to highlight the lack of transparency with their advertised deals and the decline of what I used to think was outrageously great customer service.
Iāve been regular for 3 years here and most of the staff has been great. Lately they seem unhappy and thatās a bad sign that makes me feel bad for how theyāre perhaps being treated. I wish the best for FK and wonāt be back after I use my āpointsā. (That would be a waste of $70)
Buying cannabis in that little store with the chaotic parking lot is already anxiety inducing. Iād find a more open dispensary with folks who...
Ā Ā Ā Read moreTierra was great! I The vibe of the shop was good and she walked me through everything they had to offer
I went back got some eddies they did nothing but my flower again was great the guy who helped me awesome
ALEX WAS GREAT ON MOTHERS DAY!!!
Avery was great and knowledgeable and friendly and I love her hair
Went in July and as always grey service and good products
August visit to as great. Great knowledge and very Friendly. I believe his name was Jason (I could be wrong)
Heidi was great when I went in Septemberā¦
Always wonderful - October
All of the people here are great But let me say Dee IS THE EFFING BEST! Courteous, kind, explains the new stuff. CHEFS KISS DEANDREA!!!!
December- The guy who helped me was great. FL is always the place to go!
Feb- I had the sweetest lady Olive. She took care of me and was very knowledgeable....
Ā Ā Ā Read moreThis is amazing place my husband had cancer so every time I come to the store Iām always welcome and greatly very nicely and itās such a warm and inviting place.and happy that it here thanks for everything you guys do this place is like home I really enjoyed this place and that are so friendly I really enjoyed this place and they are so special and welcoming everyone kaynen is so sweet this a amazing place to come the workers are so amazing and very helpful very helpful and peaceful thanks for all the help from the staff amazing team they have and they always make me feel welcome I really enjoyed this place and they are always very welcoming I enjoyed coming here itās so peaceful and relaxing and I will never stop coming I love coming here...
Ā Ā Ā Read more