ProCraft Cabinetry Atlanta, LLC — Local services in Peachtree Corners

if i could give this place a 0 i would , Very low on quality on cabinets they chip very easily! , they are NOT how they look on floor samples we haved professionals assembled them , i would like to share our experience with this company

We placed and other for a gray one as you can see in the pictures , they send us the wrong color instead of gray they send white , the guys working on the house where almost done doing the assembly but when we got there we notice they send the wrong color so not only we lost money in Labor but also in pick up and delivery, we had to take them back wich it was 1:00 hour with traffic!!! we came back to assembly and guess what??? they where missing the hinges!!! 🙄so here we are with WRONG DOORS and Needing Hinges that should have come in the 2 messed up so i had to drive back and get everything straight , since we are SO busy we decided to order again, second time we ordered we came across the same issue WRONG DOOR and 1 WRONG cabinet but now this time THE SALES manager such a big title for so unprofessional employee, got it personal she wanted to proof it was our mistake 😆of course just like the same color they send ( now gray looks white right) she went on her coworkers desk got the order and did her professional search 😂, then left the sales floor alone to walk all the way through the warehouse and drive way to get to my car as the guys loaded the RIGHT thing (the warehouse manager had to help her since customer service skills lacked) she got to my car screaming and saying we where wrong and she said have a good day laughing and walking away i feel very sorry for her and who ever owns this company because someone with her skills would only provide the bad experience we had and in the business industry this affects everyone trying to provide the best service in any way possible i would like to address anyone interested in this company that you must likely will experience the same thing if things don’t change in this work environment.

we will no longer do business with this company very unprofessional, disorganized and bad customer service experience. ps email general manager about this situation so No one has to go through...

I have to say, this is one of the worst place you could go to. My fault that I didn’t make enough research before I choose Procraft. I regret to death. They mis measured my cabinet size, because the designer Trent did not notice our old cabinets are installed in the floor. Therefore we customized the cabinets but we can not use them. It is not the end yet, I was mad and I started to talk with them and want them to make it up, they told me no, it’s not their responsibility to match our old cabinets. I was exhausted from arguing with them, I am a sales person too, I do not understand how can a company survive with such customer service. In the end, I was too exhausted to keep fighting for my cabinets. I paid another 500 for the mistake that they make, they fixed them and installed them for me. The funny part was the construction builder that Procraft sent to us looked at our cabinets and told me I completely understand why you r so mad, these cabinets are...

I would not recommend ProCraft under any circumstance. My designer ordered my kitchen cabinetry here and the experience has been disastrous. Many of the "new" cabinets arrived damaged. It was a struggle to get someone to take a look at the damage. When the replacement items came, there was even more damage. And when the replacement of the replacement came, it was the wrong size and with missing panels. I still have items that aren't up to par but, at this point, I just need my kitchen back. PLEASE check every single item you receive and don't assume because it's "new" and in a box that it's worth the dollar you paid for it. And please don't use RNC Interiors (Robert Cohen) who installed their showroom cabinets. The showroom looks great but check out the backsplash that his team installed and, ultimately, abandoned my project - crooked and missing backsplash, outlets dangling from the wall and all. (photos aren't uploading and may need to post...