Hospital of the University of Pennsylvania - Cedar Avenue — Local services in Philadelphia

A very shamefull Hospital. Recently I went there twice because my doctor gave me a referral.. the first time I went to get an X-ray for my hand, and the second one is for my eye, I am a deaf person, I can communicate with people with sign language and writing, 3 days before my appointment I asked them to provide a sign language interpreter but when I went on my appointment there was no sign language interpreter when I asked why they said it's not our responsibility, when I asked what should I do they said we will bring a sign language interpreter next week so come came then. When I went there again there was no sign language interpreter. When I said let's communicate by writing they refused to do so. When I went to the law enforcement they gave me many different numbers to talk to and they said we will investigate the matter and call you but they didn't. When I went there and asked them... The Man who is responsible for the problem is not an employee... They said that he told them when he asked me to communicate with a advice I refused to but it was a lie when I told them it was a lie they kept quiet. When I try to identify the identity of the man and asked the information desk to his office no body was co-operative with it, the man has no batch on him too when I asked him his name he refused to give it to me. They said they were gonna send an X-ray CD of my hand but they didn't. When I went to my doctor on my appointment they said we didn't get it and told me to bring it from there. I got an appointment with the doctor after I went and get the X-ray CD. But when the doctor opened it to check it she told me it was empty. I am so sad, I didn't go to the law enforcement... It's so...

They're listed as a resource for low-income people to find dental care. I called them for a wisdom tooth extraction and they told me to come in and it would be done for an affordable price. When I came in, they gave me a prescription for antibiotics and scheduled me for a follow up as well as provide me with a referral. I had 3 separate people confirm this. I called the referral and we couldn't align on the conditions and then I called this place to confirm my appointment and they told me no appointment had been made. I went back into the hospital and asked why my appointment wasn't booked when I had 3 people confirm my booking while I was there. They first told me that no one by my name ever showed up. Then they told me they didn't confirm my appointment. And then they told me they had confirmed I showed up but the doctor wouldn't be able to perform my surgery because the a/c was broken in the hospital.... which was working fine as we spoke. Tl;dr they are liars who will get you in the door so their students can get face time with actual patients but won't actually perform any work on you. Maybe they're doing it to fulfill minimum clinic hours to graduate or something, idk. They said they wouldn't be able to take my appointment because the oral surgeon was out on vacation, the A/C was broken, I never had arrived in their clinic before, they didn't have my appointment, they didn't save my appointment, they were fully booked, the booking was too far in the future, etc. Basically, they're not on the level. Don't bother going because you're not going to get...

I was in the crisis center. Me, along with at least 5 other people, were there for over 12 hours, waiting and being told continuously by the staff that we wouldn’t be getting any updates. On a Saturday, they had one nurse and one doctor. If you tried asking for one of your belongings, they would slam the door in your face. Additionally...as I was in intake, the nurse told me that I “wasnt REALLY suicidal” and that my feelings were essentially nothing, then blamed me for it and said it was because I wasn’t doing anything for myself. She said it was my fault that I was feeling that way, that I wasnt trying to help or better myself. I explained that I came to the crisis center/hospital in hopes of going through treatment and helping myself, and she said that isn’t how things work around here and it’s entirely on me. She said that they can’t help. Over the phone, they stated to the officers that took me that they had beds. Upon arrival, there were no beds, we were all put in plastic chairs with thin blankets in a brightly lit room. No food if asked, no drinks, nothing. Try to get help from the staff and they’ll ignore you or say they’re going on break. Absolutely unprofessional, the conditions were inhumane, and there was NO compassion for the people who came in seeking help. Disgusting. Would give 0...