Du Nails — Local services in Phoenix

I was getting my nails done here by Rosie. She did a great job the first time but the second time I went back for fils she wasn’t available. The guy there did the fills and did a sub par job. He was also rude to a customer and kept nagging her about being on time. I think he needs to understand nobody has to go there at all. The next time I went in I scheduled an appointment with Rosie and had taken all my nails off by that time since I wasn’t able to come in to 3 weeks later. She did a good job still not as good as first time though but I let it slide. She did a pedicure for me as well and I tipped her well for everything. A week later my feet were already feeling rough again and so I decided not to get a pedicure there again. I went back for fills again the following week and called to make an appointment. I asked for 1 pm but I was told could do r 12:30. I rushed there as it was 12:15 and ended up waiting 5 mins extra. They’re click is 5 mins ahead. Anyway, i requested color for my nails this time instead of pink and white. As welll as I told Rosie I needed glue added to my left middle finger as it was separating from my real nail. She completely disregarded this and when I asked her about it she said it did not need it. I was extremely aggravated but I and mentioned it again. I mean what is so hard about it. Just do what customer asks, then I ask told to her lady time I had this color my nails were more shaped oval and I loved them but do you think she bothered to say or ask me if I wanted them reshaped that way??? Noooo. Again disregarded. I went home and had to reshape my own nails. Then two days later which is today I get home from work and start changing clothes. Well what do you know the same fingernail that I told Rosie to put glue on separates from my natural nail again. First off I’m upset for having told her in the first place what it needed and second that now I had to take time to go back to the salon and have the nail fixed in rush hour traffic. Yes it was an emergency as my nails are long and any kind of activity could have tore or broke the rest of the nail offf and would have hurt, I didn’t want to risk it. So I go back and Rosie is not there. Instead it’s this guy did my fills after the first time, who tells me I needed to come back after I explained to him that my nail needed to be fixed and I had told Rosie that on Sunday. I told him no I needed my nail fixed today and then he told me I needed to wait 45 mins and I said no I was not going to wait. He handled me the nail glue and I told me I needed to talk to Rosie about it. I said no you are going to talk to Rosie about it because I’m not coming back here. I disputed the charge through my bank and I am strongly considering reporting to better business bureau. Don’t waste...

I’ve been going here for awhile and the people there are so sweet. But the nails themselves aren’t good. My mom likes their gel, and if you want that I haven’t heard her say anything negative but I get acrylics and I’ve had them break on me just days into having them. This time it was even worse, I got them done yesterday at about 2:30 PM. my nail has since broken and I’ve only had the acrylics for 32 hours. And of course, like always it broke while the shop wasn’t open and when I have classes in the morning. Even though the people are nice, the service you go there for sucks and I won’t be coming back again. EDIT: It’s Thursday, I got my nails done on Sunday. The first one broke money and a second one broke today. I went in Tuesday to get it fixed, he did it wrong and a second one broke while having my hand in my pocket. He refuses to fix unless I pay him. I haven’t even had my nails done for two weeks and they’re already breaking and I am not rough with my hands and I’ve only had this happen once before when I went to him. IF YOU ARE NOT WILLING TO FIX A CUSTOMERS NAILS THAT HAVE BROKEN IN LESS THAN A WEEK DO NOT HAVE A NAIL...

I’m in from out of town and desperately needed a pedicure. I walked in and they took me right away. Maya Gave me a fantastic foot massage and pedicure. I plan to come back tomorrow to get my nails done. Thank you so much for taking such great care of me!!…….3/28 update so I came back as promised And saw Maya again for a gel fill and polish change. I’ve normally just had acrylic fills. I’ve never had a gel But Maya insisted it was better. My hands never looked so beautiful. If I were local to this area, I definitely would be a regular here.* 4/14/25 update. I’m so upset to report that after two weeks, my nails are ready lifting from the bottom part (the bedding) of my nails whatever material Maya used was not good at all normally my nails last for at least 3 to 4 weeks. It’s only been two weeks unfortunately I have to change my review. That’s why it’s so important to make updates as time goes on in order to give an accurate, thoughtful, honest review. so glad I’m home to get back to my...