Auntie Belham's Cabin Rentals — Local services in Pigeon Forge

Our family get together this year we stayed at the mountain lookout cabin in Gatlinburg the first week of November. Firstly the views are amazing, the peak colors had passed but the front of the cabin had decking that overlooked the lower area and a great view of the mountains.||Positives =|1. The cabin was clean and check in process was super easy. We had 3 tween age kids and 3 couples so plenty of space for everyone. |2. Cabin was in an area you could have groceries delivered from instacart which was nice when needing things like TP, Soap, etc.|3. AC worked great|4. If like us and need that white noise to help sleep - there were 2 fans in one of the closets for us to use|5. Washer dryer worked great, there was even a Kcup coffee pot as well as a regular pot so we had our caffeine a priority for us :)||Cons = Or things to note - not bad just wasn't prepared for|- The bathrooms in each room do not have a vanity at all, so there is not really any where to set your stuff. The light over the vanity was also the fan so odd but we made it work. I would recommend if you have to use a mirror for getting ready to pack a travel one|- The bedrooms have EITHER a small 4 drawer dresser OR a closet not both; BUT the closets had 0 hangers so you really have to have packed some or you live out of your suitcase for the week. |- The walls are SUPER thin so you can hear everything in your cabin as well as the cabin nextdoor. Quiet time in the area is like 10 pm but at least 2 nights of our stay ppl were out making tons of noise until like 3-4 am so you can hear all of it inside.|- The bedroom my husband and I slept in, had the windows facing the house next to us which meant we kept the curtains pulled all the time however they are not light blocking so we had to hang a blanket up because the cabin next to ours had outdoor spotlights on all night which shined right on the bed. |- This is not someones home you are renting, so if you like to play games or puzzles etc. while at a standard AIRbnb etc. they don't have any of that. There was an arcade game (so loud and 0 volume options), fooseball table, and the theatre room.|- Theatre room could not be used as the projector was set so it's larger than the screen and there is 0 option to adjust |- Wifi is not great and even though TVs in each room there was rarely a time we could get the TV to work as they wouldn't connect to the internet. Mind you we didn't watch tv most of the time as we were out exploring but in evenings to wind down we tried.|- Railing on deck was wobbly so we kept kids away from it but otherwise if you are fine with wood creaking lol it could be relaxing sitting out there when neighbors were not loud||Overall Gatlinburg was great, so much to see and do, weather was warmer than planned and the cabin was a place to stay that worked for the large group just with things we didn't realize so we didn't plan accordingly. Would recommend just be mindful of...

I had a three night reservation to the cabin “Honey Bear” through Auntie Belham’s beginning on Feb 18. Due to an illness in the family I didn’t check in until the afternoon of the 19th. The cabin was very nice with a beautiful view from the covered deck and very well decorated in a mountain theme. However, the plumbing was questionable. When the toilet was flushed every drain in the house would make gurgling sounds. My trust of their business told me that maybe they had an ongoing problem but this was nothing serious. I later read in a visitor log book they had at the cabin that an earlier visitor had been concerned about the plumbing also.

We enjoyed the evening out, came back and went to bed late which allowed us to sleep in the next morning. After the morning ritual which again sounded concerning with the gurgling plumbing we lounged around for a while.

Then, the horror began as when we decided to take a shower and found that the shower was several inches deep in raw black sewage. In addition to that the other tub was also contaminated with the black sewage.

I called the Auntie Belham’s office and described the problem. I was told that I would need to talk to the manager and that she would call me back. I waited an hour. I called back, again I was told that the manager was on the phone and would call me back. I waited about another hour. No call. By this time the decision was confirmed that we needed to get out of there and make other plans for our visit in the area.

We packed up, I drove to the office. While traveling I received a text that my third night and only my third night charge had been refunded to my credit card. I was unaware of that text until I arrived at the office. I was immediately told with attitude that we were done with any negotiations towards compensation and that we were done. I was told that I should have been happy with the fact I was able to use the rest of the cabin. Apparently a restroom is not important to some people, but to me it is not only necessary but is a primary part of any residence.

No apology, no phone call, no respect, no concern, no regrets. Nothing but attitude.

These people had no concern whatsoever about our problem, the inconvenience that they had caused us, the fact that we had dealt with raw sewage in our cabin. Or, that our visit had been cut short due to their negligence of upkeep of the cabin.

I would never recommend renting a cabin through Auntie Belham’s. I certainly wish this had...

I had a three night reservation to the cabin “Honey Bear” through Auntie Belham’s beginning on Feb 18. Due to an illness in the family I didn’t check in until the afternoon of the 19th. |The cabin was very nice with a beautiful view from the covered deck and very well decorated in a mountain theme. |However, the plumbing was questionable. When the toilet was flushed every drain in the house would make gurgling sounds. My trust of their business told me that maybe they had an ongoing problem but this was nothing serious. I later read in a visitor log book they had at the cabin that an earlier visitor had been concerned about the plumbing also.||We enjoyed the evening out, came back and went to bed late which allowed us to sleep in the next morning. After the morning ritual which again sounded concerning with the gurgling plumbing we lounged around for a while.||Then, the horror began as when we decided to take a shower and found that the shower was several inches deep in raw black sewage. In addition to that the other tub was also contaminated with the black sewage.||I called the Auntie Belham’s office and described the problem. I was told that I would need to talk to the manager and that she would call me back. I waited an hour. I called back, again I was told that the manager was on the phone and would call me back. I waited about another hour. No call. By this time the decision was confirmed that we needed to get out of there and make other plans for our visit in the area.||We packed up, I drove to the office. While traveling I received a text that my third night and only my third night charge had been refunded to my credit card. I was unaware of that text until I arrived at the office. I was immediately told with attitude that we were done with any negotiations towards compensation and that we were done. I was told that I should have been happy with the fact I was able to use the rest of the cabin. Apparently a restroom is not important to some people, but to me it is not only necessary but is a primary part of any residence.||No apology, no phone call, no respect, no concern, no regrets. Nothing but attitude.||These people had no concern whatsoever about our problem, the inconvenience that they had caused us, the fact that we had dealt with raw sewage in our cabin. Or, that our visit had been cut short due to their negligence of upkeep of the cabin.||I would never recommend renting a cabin through Auntie Belham’s. I wish this had...