Ollie's Bargain Outlet — Local services in Pine Bluff

This is in regards to the negative experience my mother had with Kimberly Thompson . My mother purchase a bike which was still in the box and after the purchase, she went to get the car for the associate to bring the bike outside. Miss Kim was upset that my mother was asking how long would it be….Maybe she was having a bad day and she rolled it outside on a U-boat picked it up off the U-boat while my mother's trunk was open and threw it on the ground and told her there you go… that they don't have to help you put it in the car. We could of made other arrangements to have it moved it things the service would receive. This is not the first time that there has been a negative issue with this associate and definitely not how you should treat an elder of the community spending money in your...

First time I ever went into the store it was to get a generator and they had only one left and it had a leaking jug of oil in the box and less than a month after I bought it I started having problems out of it. The pull cord to start it pulled out and won't go back into place and it hasn't started since or ran or anything. I called and told them the problems with it and they refused to take it back or exchange it or anything and then they told me that the products were as is with no warranty's and I don't think that is fair or right. I sure won't be shopping there again. This is just me and my wife's opinion. We believe that the company should either pay for the repairs or give us a new one or give us a in store credit or do something to...

This store has an amazing sales staff! On Saturday, my sister and I went into Ollies to buy a mattress and box springs for her new home. Charles was the sales associate who assisted her in getting what she needed. He was extremely kind and while he waited with us in line, several other customers asked him questions about various merchandise and he was able to answer without hesitation. He then helped to load the purchases and wished us luck! He was knowledgeable and happy to assist others. That's rare these days. The sales associate who checked us out was also very kind, I'm just sorry I can't remember her name. While I feel that Ollie's may not have the best prices on everything, their selection is good and their employees...