April 12, 2021 went to check 1st load of laundry - silence - RIP - Called Edwards A-1 hoping for quick fix for old washer. Dave came out next day, and it was done. Called store, and turns out they had 1 washer left in stock - all others sold. Went up to take a look, and within couple hours Tom arrived with the new washer, and got it set up in no time - and hauled the other away. Great service from both - and laundry on track! Thanks so much!!
May.16.2024 The other week we had a tech from Edwards A-1 come to ck if our 25+ refrigerator could be saved - cleaned coils but said any day need replacement. 2 days later-ice maker - freezer system done & many bath towels changed to collect draining system - called to see what available - great sale on new Whirlpool side by side - with working ice machine!!! Hayden and his assistant arrived promptly on delivery day-start to finish less than 2 hrs! VERY impressed with the way Hayden clearly explained the process w/assistant as they went from dismount off truck to clean up and departure with our old refrig - an impressive teaching process to nurture team work and experience - Many ...
   Read moreKatie has sold us all of our appliances for many years and is always knowledgeable, friendly and informative. Although Edwards A-1 is only a block from Home Depot, I know the value, care and professionalism at A-1 is consistently superior to Home Depot, so I no longer even get an estimate at the monster store, preferring the locally owned high quality at Edwards A-1.
Today David and Hayden efficiently, pleasantly, competently installed a new GE microwave in our kitchen. It was a complete pleasure to watch them work harmoniously and kindly with each other. I felt so fortunate to have them work in our home. And before they left David installed trim rails along the edges of our range as a bonus!
I highly, enthusiastically recommend Edwards A-1 for any appliance needs. They...
   Read moreKatie & Crystal were angels today for my family. Came in because my dryer broke and I explained what happened to it and they shared the part it needed, even had me run home to take apart and they tested it. Bought the part I needed and installed it. All because two kind wonderful woman took time to listen and were so neighborly. Itâs why Iâve purchased appliances here before, but today was simply âtrue honest kind customer service at its finest. I was nervous I couldnât do it myself but they showed me each step and YESSSSSS ITS WORKING NOW!!!! Thank you so much for being FOR SURE now my only appliance place. It was so nice to walk into a business and not be âsoldâ but helped! This Woman is supporting those two âwoman â anytime. Thank you. So...
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