Galaxy Computers — Local services in Pocatello

I was aware that I had an older computer and they don't last forever, so before leaving them with my PC I asked them to double check if my PC was compatible with a SSD. They guaranteed me that it would work so I allowed them to clone my hard drive onto their SSD which never worked properly. After returning my PC the same day and explaining the situation to their supposed Tech he apologized after doing a bit more researching. He admitted that the SSD they had sold me was not compatible with my PC and they would refund my money. Once the owner found out about this he was furious and demanded that I take my goods and leave, that his employees had spent way too much time working on my computer regardless of the results. Then the owner had the audacity to say that it was my fault, he couldn't take the SSD back it had been too long. I kindly reminded him that my PC had been there the entire time how could I return it if it was already in his shop? This did not sway him one bit. Stay away at all costs...

brought my computer in for an optimization 12/17. I called beforehand and asked for the price of just the optimization and was told that it would be $60 and additional repairs would cost more but it'd be my choice if I wanted to go ahead with them. I saw on a whiteboard in their store that optimizations were listed at $60. The printed invoice I was given said that the service would be $50. That was a little concerning, it seemed that they weren't clear on a set price but I went ahead with the service. got my computer back and sure enough, they tried to charge me $90. I explained that I was originally told it would be $60 and pointed out the price listed on the whiteboard. They saw that and only charged me $60, and one of the employees immediately wiped off the price on the whiteboard.

It seems they're a little shady on how they charge people. It's a shame because as far as I can tell they did a good job with my computer. But because of the issue I just want to warn people about...

So here’s the deal. I have made fun of geeks all my life but here at Galaxy computers are the most awesome computer geeks I have ever met in my life. The price was right, the service was great, everything about this place was awesome. When I finally went to get my computer they were fast and friendly to talk to. We laughed and joked for like 15 minutes in the store they were awesome. Also they gave me weekly sometimes twice a week phone calls to make sure I knew what was up with my computer. I am a hard guy to get a hold of and they did not give up. When I picked up my computer Everett is the guy that showed me everything he did unlike the last computer store I went to that broke it in the first place. I cannot remember the lady‘s name that was there when I picked up my computer she’s going to beat me next time I take something into her but her and Everett are awesome.I don’t think I will ever make fun of geeks again best place ever to go get a computer...