This is in reference to the laundry mat on Ladd Street. Have had trouble several times with washers not working, not spinning the clothes, etc. Also have had trouble with dryers as well. Stopped by Howard Street mat to inform them of problems and was told by Cindy that there was nothing they could do. She was unbelievably very unprofessional. Sad that both laundry mats in town are owned by the same people. 3.75 to wash in small washer and 7.50 to wash in bigger one; 3.00 to dry, which usually costs more like 4.00. I'm out quite a bit of money because of machines that are not working properly and no reimbursement from owner. Before Stephanie started managing the mats, any problems customers had were taken care of immediately by Ross.
Just leaving the mat on Ladd. Washer 57 runs cycle without water. Washer 58 didn't spin water out. Dryer 83 doesn't get hot. MORE money down the...
Ā Ā Ā Read moreSo we had a washer eat our money and when we asked for help the lady said their was nothing she could as the owner was out of town. We were told to come in on Wednesday, and the owner would be there. So we went in Wednesday and rhe owner was on vacation for at least a month so we told the other lady there that day and she called the owner. The owner said their was nothing they would do about it as they don't do refunds. Then told us that we should of been offered a new washer that day but we were not offered one the day this happened! The person said it's to bad and nothing they will do. Another customer said the exact thing happened to her and the lady working admitted that this happens with the washers. So I asked if that they were OK that they were stealing? Then we asked for the corporate number and she refused to give it and would not talk to me.
To us they they were...
Ā Ā Ā Read moreThe Best , Smartest , Cleanest and All new Laundry Machines.
Option to pay using smart app PayRange avoiding need for Coins. All you need to do is signup and link your card . You can set card to auto load everytime balance goes below 2$. Thatās cool no need to worry about linking card again.
If you prefer paying through coins. No worries. You have 3 new Coin machines in Laundry room itself.
No need to worry about availability. All the machines are in good condition and running all the time.
Rates are same or lower compared to other laundries around
Forgot your soap / bleach / softeners ?? No worries, Laundry has dispensers for it upon inserting coins. I know you thinking about avoiding coins here too. Iām sure they gonna make it pay through cards soon or who knows they might upgrade their machines to put soaps automatically upon...
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