It's much more beneficial to drive to Edwardsville to get my meds. 25% for medical doesnt mean you get to act like because something is on sale that you either get your 25% or the big sale? I knew when I looked at the receipt that for the second time I was being overcharged. The people are friendly in there and the atmosphere is fun, but as far as my finances go, it just doesn't pay to drive 5 minutes to Cookies. Even a drive to Cahokia is more beneficial for my wallet. Quality isn't an issue at Cookies, but as far as Quality does go, I still prefer Edwardsville, collinsville, cahokia compared to pontoon beach. I get it they all go to the same people, or do they? I bumped my review up to 3 Stars because once upon a time I was getting some decent bubble hash from Cookies and the second time I purchased the lady at the register was honest and gave me the 25% off. It was my second time there and my first time getting 25% off. It shouldn't be that way and If i would have failed basic math, I would continue to purchase from Cookies. Maybe it's just the Pontoon Beach location and this review is for that one. I can't judge the entire corp over these issues at the Pontoon Beach location. Like I said, everyone was nice and I am not positive that the guy checking me out was purposely screwing me for my 25% medical but he did and it was twice. Why return? Laziness. It just seemed easier at the time to just drive the 5 minutes. When I suddenly found myself regretting it, I knew I was done. I know, I know you don't do things like the others do, and that's fine. My buck has to stretch and Thankfully we have like 5 dispensaries in our area. Again, everyone at Cookies seemed genuinely nice, but this skip my 25% discount because of a sale price isn't going to...
   Read moreBeen several times since opening. Love the place but my issues are this 1 overpriced compared to some others in the area. And 2nd and biggest everytime I get something offline is says one THC % then I get the product and get home and 3 out of 4 times the THC percentages have been lower than the website stated they were and not by 2% by about 10% on one cart and then like almost 20% less on another one I bought also online pricing has been different than store on one cart it stated $50 online was $70 instore they honored the $50 though. Disappointing few small issues that suck espiecally considering I've spent a decent penny here in their first week open, otherwise if they were too lower pricing a tad and get their website accurate then I would...
   Read moreThe staff is so cool, walk in and youâre immediately talking to your buddy youâve known forever, but I just met. Helped me pick great gifts for my wife and when I got home there was a small mistake with my order, but she was super happy with what we got. I called the next day and let them know the issue. They were polite, they were already aware of the issue and were in the process of fixing it for us. I will definitely be going back and recommending cookies to friends and family. Very welcoming, professional, organized and quick to remedy any issues you may have. Aaaaannnndddd the product is the best of the best, at least thatâs what my wife...
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