York Square Shopping Center — Local services in Poquoson

The management at this location is horrible!! After an incident a few months back I stopped going to this location until getting an email from corporate. Well I went back due to the convenience "live within 2miles" and there is 1 employee that is extremely helpful an nice to everyone that enters the store her name is Angela. (For a couple of years I thought she was the manager) until the day I started seeing alot of shady things w/ EMPLOYEES and bad ATTITUDES, no work just alot of goofing off. I ask her is she was having trouble finding good EMPLOYEES. She then told me she was not the manager. I was in complete shock,after years of seeing her work from putting stock on shelves, to running the register and helping other shoppers all the time. Well unfortunately this store has once again got the absolute worse managment, not helpful, bad ATTITUDE and just laughs and walked away when asked a question about the app and sale items. Another customer in the store dealing with the exact problem I was stood there in disbelief. He the manager I only found out by asking for the manager from another employee told me he just left. I said what,when and what does he look like? After explaining all I ask I said there is no way that guy is a manager! She said yes mam hes the new manager. Name kris!! I left my shopping cart which was full of cleaning supplies, laundry detergent and several other items I needed plus I had the 5.00 off coupon to use just that day. Once again I left all my items and explained to the only employee working the whole store,Angela what had happened, she apologized for his ACTIONS and wanted to make it rite! It was not her fault at all and I felt extremely bad for her. The store was very busy plus had some contractors changing lights or something throughout the store. I did return every item to the proper shelf because I then knew that would just be another thing piled on her. I feel so sorry for this young lady who basically runs that store and is left to deal with all problems, try an make customers happy plus run the register and try to watch over the whole store! I really dont see this location lasting much longer unless someone from corporate steps in real soon and gets things on track! York county is a small community and I have personally spoke with 5people who refuse to shop there. I now go to another location that is 20mins from Yorktown to shop at dollar general. I sure hope someone with authority...

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Clean and organized store. I go about once a month for various HH items, and i have noticed there always seem to be different workers in this particular store. Maybe it depends on the days I shop, but I've never seen the same people twice. I'm not sure if it's the day of the week or if they have high turnover. Staff has always been...